What are the responsibilities and job description for the Lab Engineer position at Zenox Global, LLC?
Senior Lab Engineer
Pittsburgh, PA
Long Term contract
Job Description
Key responsibilities:
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Assist in maintaining existing computer infrastructure of 8000 PCs globally
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Image/Onboard new computers into the domain and onto the network
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Secure and protect new and existing hardware
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Consult with the business as they require assistance with their equipment
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Troubleshoot and implement data flows for scientific instruments
Technical/Functional Skills:
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Outstanding computer troubleshooting skills for obscure issues, ranging from device connectivity, network issues, and laboratory software issues
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Background with End-user Computing or Desktop Support skills essential. Break/Fix consists of 80% of a Lab Engineer’s workload
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Static/Dynamic IPs, Subnetting, IT/OT Networks, and basic understanding of firewalls. Candidate should be familiar with the OSI model and how to troubleshoot different network layers
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Knowledge and understanding of Active Directory required
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AGILE ways of working necessary
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Background with computer security
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Previous experience with validated systems (GxP) a plus
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Implement the validated data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within R&D (GxP and non-GxP)
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Support for scientists in incident management, user support and coaching, access management
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Testing and validation of computer software (complete tests in different environments, writing technical documentation)
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Familiar with ticketing systems such as ServiceNow
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D2D and/or project support
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Microsoft Excel skills a plus
Salary : $55 - $60