What are the responsibilities and job description for the Sr. Project Manager position at Zenlayer, Inc?
We are looking for a proactive, detail-oriented, and Mandarin Bi-Lingual Project Manager to join our team! Our ideal will have prior experience as a PM in Cloud/IT/Telecommunications and will provide efficient WOW service by connecting our internal and external teams to deliver Zenlayer’s products and solutions to our customers.
About Zenlayer
Zenlayer is the first massively distributed edge cloud provider, operating 290 Points of Presence across 70 countries. With accolades including PTC “Best Networking Innovation”, “Outstanding Cloud, Data Center, or Interconnection Company”, and Inc. 5000, we enable businesses to deploy and run applications at the edge, thus reducing network latency to the end user. Zenlayer focuses on improving connections worldwide, all while nurturing a unique company culture that values service, growth, and trust. As a “Zenplayer”, you’ll be joining a community of success-driven team players that share the dream of powering a better-connected world.
Duties & Responsibilities:
- Proactively coordinate and manage day-to-day project operation activities.
- Ensure customer project on-time delivery “emphasize satisfactory” and timelines.
- Monitor, control and manage project operations to meet client’s expectations.
- Fulfill projects by coordinating meetings, resources, equipment, and information.
- Coordinate and manage project tasks to ensure within allotted budget and set goals.
- Liaise between departments to ensure smooth operations delivery.
- Adhere to and optimize company standard operating procedures.
- Build and maintain strong vendor relationships through regular meetings and communications.
- Identify problems in the operations process and resolve them in a quick and prompt manner.
- Ensure compliance with company standards and procedures.
- Maintain clear and accurate operation procedure documents for reference all the time.
- Evaluate current operational performance and provide strategic plans for improvements.
Required Qualifications:
- Bilingual in Mandarin Chinese is a must
- 3-5 years of experience in Cloud/Telecommunications industry.
- College graduate in business or related fields
- Strong business acumen and desire to take initiative.
- Ability to navigate complexity and thrive in a start-up, fast-paced, and changing environment using strong judgment and decision-making skills in different time zones.
- Exceptional verbal, written, and presentation skills.
- Well organized, detail oriented and responsible
- Familiar with Office 365 Suite (including Excel, Word, PowerPoint, Outlook)
Preferred Qualifications:
- Experience in related industry, such as telecommunications, cloud computing, or information technology.
- Excellent Interpersonal Skills with the ability to express ideas and collaborate effectively with multidisciplinary teams needed
- Be responsible and accountable to the project stakeholders for delivering a project’s goals and deliverables within scope, schedule, cost and quality
- Experience working in a fast-paced, multi-national company.
- Passionate about technology, networking, problem solving and the willingness to learn.
- Experience using Project Management tools like Confluence, Jira, Monday.com, Salesforce.
- PMP Certification