What are the responsibilities and job description for the Salesforce Architect position at Zenith Services Inc.?
We are looking for an experienced Salesforce Technical Lead with strong expertise in Salesforce Commerce Cloud (B2B/B2C) and enterprise integrations to lead technical design, architecture, and implementation across complex Salesforce programs. The ideal candidate will provide technical direction, mentor development teams, and ensure high quality, scalable solutions that align with business goals.
Key Responsibilities
· Lead end to end technical architecture for Salesforce implementations involving Commerce Cloud, Sales Cloud, Service Cloud, and Experience Cloud.
· Translate business requirements into secure, scalable, and efficient technical solutions.
· Design data models, system integrations, and end to end application flows.
· Serve as the technical authority for development teams and guide them on best practices, coding standards, and platform governance.
· Architect and implement integrations between Salesforce and ERP systems using:
o REST/SOAP APIs
o Middleware frameworks
· Ensure integration reliability, scalability, error handling, monitoring, and performance optimization.
· Lead design of authentication and authorization flows (OAuth, JWT, Connected Apps, certificates, etc.).
· Expertise in Salesforce Commerce Cloud (B2B/B2C) covering Catalog, pricing, promotions, storefront configuration, Cart & checkout flows
· Provide technical guidance for storefront optimization, caching, and performance tuning.
· Oversee CI/CD pipelines using tools like Git, Azure DevOps, GitHub Actions, Copado etc.
· Troubleshoot complex production issues, providing root cause analysis and permanent fixes.
· Mentor and guide a team of developers, integration engineers, and technical consultants.
Preferred Certifications
· Salesforce Platform Developer I/II
· Salesforce Application Architect or System Architect
· Salesforce B2B/B2C Commerce Developer or Architect
· Salesforce Integration Architect credential