What are the responsibilities and job description for the GAME MASTER position at ZenesisX?
Join the Fun: Create An Unforgettable Gaming Experience with Us!
Weekend Afternoon/Evening/Nights Shifts Available!
Small Business - Lots of Advancement Opportunities
No experience necessary, we offer on the job training!
Part-Time/Full Time: $18-$24 per hour
Age Requirement: 18
Expected Hours: 20-30 hours per week
**WEEKEND AVAILABILITY IS A MUST**
In person: Promenade on the Peninsula, Palos Verdes
About Us:
ZenesisX is a new, premier gaming lounge featuring PS5s, gaming PCs, and Meta Quest 3 VR headsets. Our mission is clear: to create a fun, safe, and exciting space for kids and gamers of all ages. As we prepare to open our doors, we’re looking for enthusiastic, customer-oriented individuals to join our team and help shape the exceptional experience we want to provide to our future guests. We also host birthday parties and company events nearly every weekend. Candidates must be okay with working in a busy environment with loud music and lots of energy from kids age 5 - 15 years old.
Job Description:
We are looking for a passionate, patient, and outgoing Game Master to join our team and ensure top-tier customer interaction for our guests, especially children. The ideal candidate will have a natural ability to connect with kids, demonstrate a high level of patience, and deliver top-notch service in a fun and energetic environment. You’ll play a crucial role in ensuring our guests feel comfortable, engaged, and excited throughout their visit.
As a Game Master, you’ll be responsible for setting up customers on VR headsets, PlayStation consoles, and computers, while offering game instruction, guidance, encouragement, and friendly conversation. We're seeking someone who can go the extra mile to help customers, anticipate their needs, and create an unforgettable experience for them.
Responsibilities:
- Offer friendly and helpful customer service
- Set up VR headsets, gaming computers, and PlayStation consoles
- Provide clear game guidance and assistance to customers, especially children
- Maintain a positive attitude, work well with your team, and stay composed under pressure during busy times
- Uphold a clean and organized gaming space
- Monitor and ensure a safe environment for all guests
- Troubleshoot any technical issues with the equipment during gameplay
- Ensure all equipment is working properly and be aware of any technical problems
Qualifications:
- Excellent communication and customer service skills
- Ability to interact with kids in a fun, patient, and approachable manner
- Ability to multitask in a fast-paced environment
- Interest in gaming and technology
Preferred:
- Previous experience working with children
- Ability to troubleshoot basic gaming or VR related technical issues
- Advanced technical skills in troubleshooting and repairing gaming consoles and PCs, including disassembly and component-level fixes
Perks:
- Enjoy working in a fun and energetic environment
- Flexible hours
- Opportunity to create an exciting and safe space for the community
- Unlimited access to gaming lounge services
- Opportunity to grow with a small company
Company Core Values:
1. Stay Curious
2. Adapt & Flow
3. Be the reason someone smiles
4. Keep it moving
Opportunities for Advancement
You should be a motivated and independent self-starter with a strong work ethic, capable of making sound decisions and quickly adapting to new challenges. We value and promote individuals who are eager to learn and grow.
Potential for Advancement to Party Host: While not immediate, there is an opportunity for growth into a party host role. Ideal candidates should be comfortable and confident speaking in front of groups and crowds. As a party host, you’ll have the chance to earn tips, but this promotion will come after demonstrating success in the Game Master role and meeting performance goals.
Keep in Mind
This is an active, retail-based position where you'll be on your feet, walking and working continuously throughout your entire shift, up to 8 hours. You'll need to maintain a high level of energy and focus throughout the day.
Please note, we only accept applications from individuals who are 18 years of age or older.
If you’re passionate about gaming and want to help others enjoy their gaming experiences, we would love to hear from you!
Business Hours:
11am-8pm Every Day
Offering Primarily Weekend shifts ranging from 12pm - 9pm
Website: ZenesisX.com
Instagram: ZenesisX_PV
ZenesisX is an Equal Opportunity Employer – We encourage applications from all individuals, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law.
Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Commute:
- Palos Verdes Peninsula, CA 90274 (Required)
Work Location: In person
Salary : $18 - $24