Field Crane Service Technician

ZENAR Service Technicians play a vital role to provide maintenance and service to overhead cranes. This allows our customers to continue with their production without any delays which is vital to their success. Some of the responsibilities of a crane technician include communication with customers, maintaining, servicing, upgrading controls and commissioning overhead cranes. This position requires good communication skills, good work ethic, documentation skills and the ability and willingness to work overtime as needed. This position also requires working above ground, typically working at heights that range from 20-40 feet above ground.

• Inspect, repair/emergency repair, upgrade/modify, install/wire/startup and commission overhead cranes (all manufacturers and types).
• Troubleshoot structural, mechanical, and electrical equipment, performing a root cause analysis to determine source/origin of a malfunction.
• Perform routine inspections and report findings to customer.
• Using test equipment and visual inspection, determine repairs needed.
• Perform a post repair audit before completion of work, documenting that all required safety features are functional.
• Document findings including repair and safety related issues and discuss recommendations and corrective actions with the customer.
• Finalize digital service reports and other documents in an accurate, neat, and timely manner following established internal procedures.
• Responsible for the comprehension of all ANSI, CMAA, OSHA, and HMI and other codes or regulations of the crane industry.
• Responsible for completing all mandated training in a timely manner.
• Sales Opportunities: Recognize potential sales leads during service/inspection calls and communicate such leads to the Field Service Manager

Required Skills/Abilities

• Working knowledge of general electrical concepts.
• Must be mechanically inclined.
• Works well independently and as a productive member of a team.
• Must have valid driver's license with good driving record.
• Basic ability in mathematics, reading, or writing.

Education and Experience:

• High school diploma or equivalent preferred.

Physical Requirements:

• Prolonged periods standing.
• Must not have fear of heights.
• Must be able to lift up to 25 pounds on a regular basis; lift 50# on occasion.
• Must have manual dexterity to repair/inspect a crane including bending, stooping, crawling, climbing and reaching.
• Must have excellent hand-eye coordination.
• Must wear safety glasses, gloves, and ear and fall protection.