What are the responsibilities and job description for the Front Desk Receptionist position at Zen Nail Spa at Cambridge Sqaure?
Job Overview
We are seeking an energetic and highly organized Front Desk Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative workflows. The ideal candidate will possess strong communication skills, technical proficiency, and a proactive attitude to support daily office functions and enhance client experiences. As the first point of contact, you will set the tone for professionalism and efficiency across our team.
Duties
- Greet visitors, clients, and vendors with a friendly and professional demeanor, ensuring positive first impressions
- Answer multi-line phone systems promptly, directing calls accurately and courteously
- Manage appointment scheduling and calendar coordination using productivity software and calendar management tools
- Perform data entry tasks with high accuracy, maintaining organized filing systems both digitally and physically
- Handle incoming and outgoing correspondence, including emails, mailings, and document proofreading
- Assist with office management duties such as supply inventory, filing, and basic clerical support
- Utilize computer skills
- Support customer service efforts by addressing inquiries efficiently and providing information as needed
- Maintain a tidy reception area, ensuring all office equipment is functional and supplies are stocked
- Coordinate with team members to streamline administrative workflows and improve overall productivity
Experience
- Previous office experience or administrative support roles demonstrating strong organizational skills
- Proficiency in familiarity with productivity software for data entry
- Experience handling multi-line phone systems with excellent phone etiquette
- Demonstrated ability to manage calendars, schedule appointments, and prioritize tasks efficiently
- Clerical experience involving filing, proofreading, typing, and data management is highly desirable
- Strong computer literacy with technical proficiency in office management tools and client communication platforms
Character
- Bubbly personality
- Ability to have and hold conversations with customers
- be able to sympathize and empathize with customers
- Nail Oriented
- Self driven/ determined for your own personal goals
Join us in creating a welcoming environment where professionalism meets efficiency! This paid position offers an exciting opportunity to develop your administrative skills while supporting a dynamic team dedicated to excellence.
Pay: From $12.00 per hour
Expected hours: 10.0 – 25.0 per week
Benefits:
- Flexible schedule
Work Location: In person
Salary : $12