What are the responsibilities and job description for the Facilities Manager position at Zen Den?
Job description:
We’re seeking a Facilities Manager to oversee building maintenance, vendors, inspections, and facilities projects for a Massachusetts cannabis operator. This role is based primarily at a Lowell production facility and also supports multiple retail locations. You’ll work closely with site leaders to address facilities issues and keep each location safe, functional, and well maintained.
What you’ll do
- Manage day-to-day facilities needs at the Lowell facility and coordinate maintenance across retail locations.
- Serve as the facilities point of contact for each retail General Manager.
- Coordinate larger facility projects and equipment installations with production and cultivation leaders.
- Conduct monthly security audits at the Lowell facility under the direction of the security team, and inspect security equipment at retail locations with each General Manager.
- Monitor doors, locks, cameras, and related security equipment; arrange repairs when needed.
- Coordinate pest control, snow removal, trash removal, and exterior maintenance.
- Schedule fire extinguisher inspections, sprinkler and smoke detector testing, and scale calibration.
- Troubleshoot building issues involving HVAC, plumbing, electrical systems, fixtures, and signage. Bring in qualified contractors when appropriate.
- Source and manage vendors, track work orders and contracts, and maintain inspection schedules.
- Look for opportunities to improve service and consolidate vendor contracts across locations.
- Assist with building security and visitor access at the Lowell facility when needed.
- Travel between locations as facilities needs arise.
What we’re looking for
- Experience in facilities management, building maintenance, or a related field.
- Experience coordinating multiple vendors or contractors.
- Strong communication, organization, and follow-through.
- Ability to prioritize work across several locations.
- Valid driver’s license and reliable transportation for regular travel between sites.
- Ability to meet applicable background screening requirements.
Preferred: Hands-on experience with minor repairs and routine maintenance, such as changing HVAC filters, adjusting doors and locks, repairing fixtures, or clearing drains. Cannabis industry experience is helpful but not required.
Physical requirements and work environment
The role involves standing, walking, climbing, bending, kneeling, and working in retail and production spaces. It requires occasional lifting of up to 50 pounds and more frequent lifting of up to 25 pounds. Work areas may include moderate noise, cannabis odors, airborne particles, changing temperatures or humidity, and moving equipment. Reasonable accommodations are available for qualified applicants.
Compensation is based on experience. We are an equal opportunity employer and consider qualified applicants without regard to protected status under applicable law.
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off