What are the responsibilities and job description for the Quality Control Specialist - 3rd Shift position at Zelis?
At Zelis, we Get Stuff Done. So, let’s get to it!
A Little About Us
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
Position Overview
The Quality Control Specialist is responsible for performing quality inspections and managing quality of work for the print and inserting departments. The position is handling mail that must meet specific USPS and Zelis production standards that include maintaining high quality work in a high-volume environment. This individual is responsible for inspections and support for multiple machines. This includes managing all spoiled pieces with 100% accuracy and completing paperwork according to standard operating processes.
Why Zelis
3rd Shift - 10 pm - 6 am
What You'll Do
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.
A Little About Us
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
Position Overview
The Quality Control Specialist is responsible for performing quality inspections and managing quality of work for the print and inserting departments. The position is handling mail that must meet specific USPS and Zelis production standards that include maintaining high quality work in a high-volume environment. This individual is responsible for inspections and support for multiple machines. This includes managing all spoiled pieces with 100% accuracy and completing paperwork according to standard operating processes.
Why Zelis
- Be part of a rapidly growing healthcare tech innovator
- Thrive in a high-energy, team-driven environment
- Competitive pay annual performance bonus
- Comprehensive health & welfare benefits, 401(k), PTO, and paid holidays
- On-site gym, weekly free lunches, and monthly celebrations
- Make a real impact in a hands-on role that blends leadership and innovation
3rd Shift - 10 pm - 6 am
What You'll Do
- Inspects finished products to meet production standards before they’re shipped to customer
- Manually handle documents after inspection and prepare for induction to the mail stream.
- Strong attention to detail
- Manage time to complete tasks in a timely manner and meet strict deadlines.
- Conduct hourly QC checks of statements and die-cut ID cards, monitoring quality
- Follows directions and instructions of Production Supervisor
- Accurately follows all standard operating procedures and instructions relevant to the job
- Follows established HIPAA, Compliance & Security policies, department policies and procedures
- Troubleshoot and assist with issues related to quality in various production departments
- Strong work ethic, interpersonal skills and ability to work in team environment to meet departmental goals
- Other duties as assigned by management
- High School diploma or equivalent GED required (or equivalent experience)
- 2-3 years’ experience in production print environment preferred but not required
- Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Must have basic computer skills (data entry, etc.).
- Strong mechanical aptitude preferred
- Frequent bending and stooping
- Push/Pull heavy rolls
- Stand for long periods of time
- Able to lift up to 50lbs
- Reliable transportation to and from work
- Use standard office equipment
- Must be able to maintain good attendance
- Must be willing to work overtime as needed, significant overtime is required during busy periods
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.