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Bartender Staff

Zeiterion Theatre, Inc.
New Bedford, MA Full Time
POSTED ON 11/1/2025 CLOSED ON 12/31/2025

What are the responsibilities and job description for the Bartender Staff position at Zeiterion Theatre, Inc.?

Job Overview
The Bartender Staff are on the front line of our patron experience, responsible for setting the stage for an enjoyable performance by providing friendly, expert service and ensuring swift transactions. This role directly contributes to patron satisfaction and the smooth operation of our shows. Their main duties include assisting the Event Manager in setting up and breaking down the bar and concession inventory on show days/nights, serving patrons while creating an inviting patron experience and ensuring accuracy in all cash handling procedures. They should possess basic knowledge of cocktails, beverage service practices, and familiarity with point-of-sale systems. This position may also sometimes work as a cocktail server during private or on-stage events. This role plays a key part in advancing our mission and contributes to a supportive, inclusive, and imaginative work environment.

Tips are added to base hourly rate.

Responsibilities

  • Greet patrons and deliver exceptional service that encourages repeat business and positive interactions.
  • Accurately take drink and food orders, quickly prepare and serve beverages according to recipe and standard.
  • Be fully responsible for accurate cash management, including prompt and correct till reconciliation and reporting at the close of the shift.
  • Collaborate with the Event Manager to streamline the logistics of setting up and breaking down the service area before and after each performance.
  • Maintain cleanliness and organization of the service area.
  • Perform regular checks to guarantee proper storage and rotation of all beverage and concession inventory.
  • Proactively recommend and successfully sell featured or specialty drinks throughout each performance/event.
  • Occasionally work as a cocktail server along with bartending.
  • Maintain a thorough understanding and strict adherence to all regulations governing responsible alcohol service (e.g., T.I.P.S. or local requirements).
  • Handle customer complaints, concerns, and intoxicated patrons with professionalism and discretion.
  • A positive, energetic, and professional demeanor with a strong focus on fast, friendly customer service.

Qualifications

  • High school diploma or equivalent
  • 1–3 years of bartending experience in a high-volume or event-based setting
  • Strong knowledge of cocktails, beer, wine and spirits.
  • Certification: Current certification in responsible alcohol service (e.g., T.I.P.S. or equivalent) is required.
  • Demonstrated proficiency with modern POS systems and accurate cash management.
  • Experience in basic bar maintenance, inventory rotation, and supply management to ensure continuous service.
  • Open availability to work peak shifts, including nights and weekends.

Preferred

  • In addition to English, multilingual Spanish, Portuguese, Kriolu (Cape Verdean Creole), Haitian Creole, or K’iche
  • Interest in the performing arts

What We’re Looking For

In addition to relevant experience, we’re looking for a colleague who:

  • Brings a spirit of curiosity, creativity, and openness
  • Communicates with clarity, honesty, and care
  • Thrives in a collaborative, relationship-centered team
  • Shares our commitment to equity, inclusion, and anti-racism
  • Is excited to learn, grow, and imagine new ways forward

Our Workplace Culture

As part of your onboarding, you’ll be welcomed into a culture that reflects our values:

  • Imagination – We encourage creative problem-solving and fresh ideas from every level of the organization.
  • Connection – We work with empathy and respect, building strong relationships across teams.
  • Equity – We actively address inequities in our systems and strive for inclusive representation in all we do.
  • Transparency – We communicate openly, share information proactively, and make decisions with integrity.
  • Discovery – We support risk-taking and learning from mistakes as essential parts of growth.

We create a workplace where you can bring your full self, feel supported, and know your contributions matter.

EQUAL OPPORTUNITY

The Z is an equal opportunity employer. We celebrate equity and are committed to creating an inclusive, thriving environment for all employees including, but not limited to, a culture of antiracism in which we build policies, procedures, and a safe space for people from all backgrounds to feel safe and seen in our employ, in our seats and on our stage.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment ranges from low to high
  • The Z is a collaborative work environment, and employees are expected to be open and willing to collaborate across departments and teams
  • While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; to walk or be physically active for extended periods while performing duties that may include repetitive motions, bending, crouching, and climbing stairs/ladders, to talk and hear; and to lift and move 50 or more pounds unassisted. This position may require work inside or outside of the building, as needed by events.
  • The Zeiterion is on an active, and ongoing, journey to be anti-racist organization - advancing anti-racist policies and practices, and fostering and sustaining a culture that values community, social justice, and equity

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

  • Flexible schedule

License/Certification:

  • T.I.P.S. or equivalent certification? (Required)

Work Location: In person

Salary : $15

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