What are the responsibilities and job description for the Jr. Salesforce Administrator 6+ Month Contract Onsite in Rancho Cordova, Ca. $31/hr W2 position at Zeektek?
Support the development of the Customer Base platform and segmentation clustering.
Identify opportunities to enhance data collection and management; assist in the development of CRM programs, in line with given objectives.
Essential Functions
- Assist in maintaining of the customer platform and customer segmentation Support the Global CRM Team during the implementation of the CRM platform
- Assist in defining use cases for Sales, Service, and Marketing functions that are used as criteria for CRM processes
- Support maintenance of the customer platform and segmentation clustering
- Prepare segmentation reports as needed Act as a liaison between various departments and business partners to maintain customer platform
- Assist in the development of CRM programs and prepare related materials
- Assist in formulating KPI drives and measure the results
- Propose and handle research and tools to improve the knowledge of the customers
- Gather reports on data and industry trends relating to trade categories
- Provide user support for installed CRM functionality
- Assist in various ad-hoc projects
Job Specification
Typically has the following skills or abilities:
- Must have strong Salesforce knowledge.
- Will be creating Admin credentials, Candidates with SF certification level 1-2 preferred level 3 as a bonus.
- Role will be completely focused on run-the-business activity - Data Cleanup in SF.
- 4 year current Tech Debt that they are working on cleaning up the old data.
- Must be self-driven, QA experience is always good -
- APEX and FLOW knowledge is a bonus - data language for salesforce.
- Bachelor’s degree in Marketing or related experience
- 2 years of CRM experience and/or Marketing experience
- Excellent communication and presentation skills
- Strong analytical skills, results driven, good understanding of CRM systems and exposure to segmentation projects
- Strong project management with a focus on execution and rigorous implementation
- High flexibility and creative with a hands-on approach
- Collaborative and an effective team player
- Ability to regularly exercise discretion and independent judgement
- Ability to travel up to 20% of the time (domestic)
Salary : $31