Medical Assistant/ Medical Front Desk Receptionist

Medical Assistant / Medical Front Desk Receptionist

ZEAM Medical Group – Multidisciplinary Practice

ZEAM Medical Group is a multidisciplinary practice seeking a highly qualified, personable individual for our Medical Assistant / Medical Front Desk Receptionist role. This is a team‑based position working closely with your peers.

Job Responsibilities

• Room patients efficiently, including obtaining accurate vitals, medication lists, allergies, and chief complaints.
• Prep charts prior to visits, ensuring labs, imaging, referrals, and prior authorizations are available for provider review.
• Assist providers with basic clinical tasks and maintain clean, stocked exam rooms.
• Greet and assist patients in person and over the phone with professionalism and warmth.
• Schedule appointments, manage provider calendars, and support smooth patient flow.
• Check patients in and out, verify demographics, and update personal and financial information.
• Verify insurance eligibility, understand benefits, and coordinate care with secondary insurances.
• Obtain and track prior authorizations; read and interpret EOBs.
• Collect copays, balances, and patient charges; assist with third‑party claim processing.
• Maintain accurate patient records and ensure treatment information is readily accessible in a paperless EMR.
• Respond to patient inquiries, resolve concerns, and support patients experiencing anxiety or distress.
• Maintain reception and clinical areas, monitor inventory, and assist with ordering supplies.
• Follow all practice policies and procedures and contribute to a positive, team‑oriented environment.

Qualifications

• Minimum 2 years recent experience in a medical office setting (front desk, MA).
• Strong understanding of insurance benefits, eligibility verification, and prior authorizations.
• Experience working in a paperless EMR environment.
• Excellent communication, multitasking, and customer‑service skills.
• High attention to detail and ability to work in a fast‑paced clinical setting.
• Ability to maintain confidentiality of medical, personal, and financial information.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Experience:

• Medical office: 2 years (Preferred)

License/Certification:

• Certified Medical Assistant (Preferred)

Ability to Commute:

• Folsom, CA 95630 (Preferred)

Work Location: In person

Salary : $20 - $22