Zaxbys Team Leader, Potential Assistant Manager

Zaxbys of Charleston is looking to hire DYNAMIC, DEDICATED, tireless and experienced leaders who are looking to grow with us!

If you are looking to work within and eventually ascend to being a top dog in a team-first, friendly-competition, lead-by-example environment, then Zaxby's of Charleston is the place for you!

We are looking for extremely high-energy people whose talents include enthusiasm, urgency, consistency, attention to detail, the drive to come in and improve every single day as well as the capability for emotionally intelligent people-management.

Our Managers must be extremely capable in both the BOH and FOH, leading the store by example during peak hours, recognizing bottlenecks wherever they may occur and jumping into action to keep the store running smoothly. Being able to ”kill customers with kindness” is absolutely required of all our leaders.

Our leaders and the management teams they help recruit, train and develop are responsible for every aspect of operating the store with a keen awareness and deep commitment to the store's core standards and principles of:

• Always moving with a sense of urgency and purpose
• Showing up to all shifts on time and in proper uniform, ready to work and to improve, before clocking in
• Challenging yourself and those around you, with personal and team-wide excellence remaining the goal every day; never allowing yourself or those around you to stop improving
• Approaching everything with a team-centric, friendly-competition attitude; being confident but not cocky, proud but not arrogant; always having fun, especially when the going gets tough
• Prioritizing every single guest's experience always, and keeping the restaurant sparkling-clean at all times; creating encore experiences and enriching lives is what Zaxbys aims to do, everyday

Along with a relentless dedication to food quality, food safety, customer service, speed and cleanliness, managers must utilize what precious time they have to develop team members and future store leaders, every day.

The essential responsibilities and job functions for all Team Members and especially our Leaders include:

• Smiling— Must be able to smile and communicate with a positive attitude with all guests and team members alike at all times; our leaders especially must never let their emotions get the better of them
• Sense of Urgency & Purpose— Must be able to move very quickly no matter where you are in the store and what task you're completing, and absolutely must be hustling during our peak time rushes; Every Second Counts!
• Working Tirelessly— Must be able to stay moving for long periods without sitting; helping with every single guest and order during peak time while also utilizing all downtime keeping store clean & stocked, delegating tasks on our daily duty checklists, and completing managerial tasks in moments between or at home; doing whatever it takes to keep guests happy and the store humming
• Communication Skills— Must be an excellent verbal communicator under pressure with both guests and team members
• Ambition — Must strive to come in and grow and push the envelope forward every day without exception; the opportunity to grow far beyond just this role is absolutely there for the taking for the right individual
• Consistency —Doing the little things right every single moment of every day, showing up when needed, these are true non-negotiables for our store leaders
• Confidence— All team members must take pride in their job and reflect their confidence on their face at all times; this is especially true for Store Leaders, who must operate their shifts with a true ownership mentality
• Accountability and Taking Ownership of the Business— Our Managers are, at the end of the day, responsible for all aspects in the day-to-day of the business; your most important responsibility is to continue building a team that drives your KPIs, every single minute of every single day; your ability to very effectively coach and have strong follow-through with all team members is your single most important skill!

If this all sounds like you, we are looking for you! Apply now.

What Zaxbys has to offer you:

• Top of the line compensation in the industry plus bonus potential — $15/hr base with raises being attached to Zaxbys University completion, ServSafe Food Manager license attainment, meaning $18/hr for all AGMs, and ample room for growth from there
• Bonus opportunity of $500 per month once in place as an AGM
• Ongoing leadership training/mentorship
• Employee 50% discount on all meals
• Joining a store group that is looking to expand rapidly

Job Type: 50 Hours over 5 Days per Week, variable shifts, open availability - all Managers must work at least one open, one “mid” and one close per week

Requirements:

• Must be 18 years of age or older
• Restaurant or Hospitality Managerial experience
• Driver's License is a huge plus
• ServSafe Certification and 'Zaxbys University' Certification required of all Managers
• Must be able to lift 40 pounds
• Availability to work all lunch and dinner shifts as needed, weekends and minor holidays

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid training

Application Question(s):

• Are you at least 18 years of age?
• We pride ourselves on building terrific teams with amazing attitudes who look to come in and improve & grow every single day - does that sound like your kind of workplace? Feel free to tell us about yourself and how you see yourself fitting in to our culture.
• What do you feel is your strongest trait as a potential manager? How about your weakest?
• Finally, tell us about your favorite position you’ve held - what made it memorable? Why aren’t you still with the company (or why are you looking to move on from it)? We appreciate your time taken to answer our questions; they are all extremely important to us. We will get back to you soon!
• Have you primarily worked roles in the Front of House or Back of House in the past?
• Are you willing to do “whatever it takes” to keep the business flowing smoothly? We freely admit it can be an extremely grueling, demanding job at times, most especially for new managers being tested early on, and we cannot stress enough that candidates who ”make it” require extraordinary dedication and commitment - does that sound like you?

Experience:

• Restaurant management: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)
• ServSafe Certification (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Benefits:

Salary : $15 - $18