What are the responsibilities and job description for the Store Manager position at Zaxby's?
To our guests, Zaxby’s is more than just a place to eat – it’s a place to have fun, spend some time with friends and experience great food.
To our team members, Zaxby's is a family.
Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do.
Job Qualifications
The following requirements must be met in order to qualify for this position.
- Must be 16 years of age or older
Capabilities Requirement:
- Build and Develop a High Performance Team
- Manage all personnel on each shift, including cashiers and cooks.
- Inventory management: the management of food costs.
- Insure that all daily, weekly, monthly and quarterly tasks and checklists are being completed correctly.
- Hiring and scheduling staff to provide quality guest experience while managing labor expense.
- Insure that daily cash drawers, safe and credit cards are balanced.
- Operate the store to meet or exceed budgeted operating goal.
- Insure that all product quality standards are met.
- Create an environment of quality within your store.
- Lead a team well and coach the performance of others.
Responsibilities:
The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:
- Zaxby’s Front of House Development Plan
- Hands-on stations training
- Provide friendly, enthusiastic service for all guests
- Promptly greet guests as they enter and thank them as they leave
- Maintain awareness of current promotions
- Explain menu items, answer questions, and suggest additional items
- Enthusiastically represent the Zaxby’s brand
- Accurately complete orders and guest transactions
- Enter guest orders accurately into the point of sale system
- Accept payments, operate cash registers, and maintain receipts
- Handle cash payments, count and verify tills, and record totals appropriately
- Maintain a clean, safe, welcoming environment
- Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
- Maintain equipment and inform management of maintenance needs
- Stock paper goods, condiments, serveware, and beverages
- Keep work areas clean and organized
- Accurately complete, package, and present guest orders
- Other work assigned
Benefits:
- Paid Time Off
- Tuition Reimbursement Program
- FREE meals on the clock and 50% off meals off the clock
- Team member recognition program
- Team member referral bonus
- Flexible Hours
- 401K
An alternative to fast food, Zaxby’s offers fresh, prepared-at-order chicken fingers, wings, sandwiches and salads. Zaxby’s most popular items are its fresh, hand-breaded Chicken Fingerz and Jumbo Buffalo Wings, smothered in a choice of sauces with names like Wimpy, Tongue Torch, Nuclear and Insane. The menu also offers innovative Shareables and Sides. Zaxby’s also features a variety of Party Platterz perfect for any family gathering or special occasion.
Zaxby’s also offers three salads, or Zalads: The House, The Blue,, and The Cobb. All of Zaxby’s Zalads offer more chicken, unique ingredients, such as French-fried onions, fresh veggies and juicy tomatoes and are larger than most salads offered elsewhere. Each is prepared with chicken, three kinds of lettuce, and shredded or crumbled cheese.
The quick casual restaurant, based in Athens, Ga.-based chain has boomed to more than 500 units in 13 Southeastern states (Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, Texas and Virginia) and continues to grow.
Requirements
You must be hard working, team-oriented, friendly, honest and have great customer skills. A positive attitude and reliable transportation are also a must!