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Customer Fulfillment Supervisor

Zatkoff Seals & Packings
Raleigh, NC Full Time
POSTED ON 1/4/2026 CLOSED ON 2/4/2026

What are the responsibilities and job description for the Customer Fulfillment Supervisor position at Zatkoff Seals & Packings?

Description

The Customer Fulfillment Supervisor is the warehouse supervisor who will oversee warehouse inventory, staff and product quality.

Supervisory Responsibilities

  • Assists Branch Manager with hiring and training of new employees.
  • Schedules and oversees warehouse staff.
  • Conducts timely and constructive performance evaluations.
  • Maintain quality standards for incoming materials, in-process production, finished products and recording the results

Duties / Responsibilities

  • Receives and records new inventory as it is delivered; inspects and stores it according to policy.
  • Conducts physical inventory counts, compares results to computerized inventory, and reconciles any differences.
  • Replenishes stock and inventory as needed.
  • Ensures that all stock is stored in correct locations in the warehouse.
  • Transfers inventory to trucks for delivery in a timely manner and according to schedule.
  • Schedules materials being transferred to and from warehouse; coordinates transfer of inventory between branch locations.
  • Collaborates with other departments and stakeholders to develop strategic plans and procedures to increase the efficiency of warehouse practices.
  • Enforces equipment operating instructions and safety policies.
  • Operates fork lift and other warehouse equipment.
  • Resolves routine equipment issues.
  • Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials
  • Document and update inspection results by completing reports and logs
  • Keep measurement equipment operating by following operating instructions and calling for repairs
  • Reading and completing PPAPs and related documentation
  • Performs other related duties as assigned

Requirements

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Strong supervisory and leadership skills.
  • Ability to anticipate and solve problems.
  • Excellent organizational skills and attention to detail.
  • Ability to meet deadlines.
  • Proficient with data entry and inventory software and systems.

Education And Experience

  • High school diploma or equivalent required.
  • Associate degree in business or similar discipline preferred.

Physical Requirements

  • Must be able to complete various activities in the warehouse that may require hours of lifting, standing, and carrying.
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift and carry up to 50 pounds at a time.

Benefits

Zatkoff Seals & Packings offers all full-time employees a full benefit package, including:

  • Paid Time Off
  • Paid Holidays
  • Medical, Dental, and Vision Insurance
  • Group Life Insurance
  • Accidental Death and Dismemberment insurance
  • Long-Term Disability Insurance
  • Employee Assistance Program

Additional Information

Zatkoff is an Equal Opportunity and Affirmative Action Employer. Zatkoff is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. Legal authorization to work in the U.S. is required for all positions, and certain positions may require specific types of legal work authorizations.

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