What are the responsibilities and job description for the Part-Time Patient Care Coordinator position at Zarminali Pediatrics?
Zarminali Pediatrics is building the nation's leading pediatric multispecialty group, focused on supporting families to shape healthy futures for their children – from birth through adulthood – by completely transforming the way pediatric care is delivered nationwide. We are tackling today's challenges of increased administrative burden on clinicians and a siloed approach to pediatric care through intentional design of care delivery, enhanced by leading technology and collaborative, expert care teams.
Our name, inspired by our founder's daughter's name – Zarmina – means "something that is more precious to you than gold". We couldn't think of anything that better represents the way parents and caregivers hold the relationship with their children as the most valuable gift, and how we at Zarminali approach care for each child with equal reverence.
We strive for a healthier future for pediatric patients and a happier future for pediatric clinicians nationwide, and we are looking for people to join us in achieving this vision. If you are eager to join a growth stage company and be part of the early team that is shaping the foundation of both the company and the delivery of pediatric care, then this opportunity might be for you!
The Patient Care Coordinator is a key administrative and front-office partner who creates a welcoming, organized, and supportive experience for patients and families from the moment they enter our clinics. Serving as the first point of contact, this role plays a critical part in ensuring smooth clinic operations, clear communication, and a positive patient experience.
- This is a part-time position that will be around 25 hrs/week (can be flexible). We need someone who is available evening weeknights until 8pm.
The Patient Care Coordinator works closely with clinicians and care teams to support scheduling, registration, documentation, and day-to-day clinic flow. This role is ideal for someone who is detail-oriented, service-driven, and energized by supporting both people and processes in a fast-paced healthcare environment.
WHAT YOU'LL DO:
- Serve as the primary front desk point of contact, creating a welcoming and professional experience for patients and families
- Manage check-in, registration, and scheduling workflows, ensuring accuracy and efficiency
- Collect, verify, and maintain patient demographic and insurance information in the EMR
- Handle administrative tasks including phone calls, documentation, scheduling requests, and visit preparation
- Communicate and collaborate with clinicians and clinic staff to support smooth clinic operations
- Support patient outreach and follow-up related to scheduling and care coordination needs
- Maintain a clean, organized front-office environment and assist with opening and closing routines
- Provide cross-coverage support, assist with training, and contribute to process improvements as needed
WHAT WE LOOK FOR:
- High school diploma or GED required; additional education or equivalent experience is a plus
- 1 year of experience in an administrative, front desk, customer service, or patient-facing role
- Comfort using computer systems and scheduling platforms (e.g., Microsoft Office, EMR or similar systems)
- Healthcare experience preferred
- Strong organizational skills with the ability to manage multiple priorities and maintain attention to detail
- Clear, professional, and empathetic communication skills—both written and verbal
- Ability to remain calm, flexible, and collaborative in a fast-paced environment
- Experience working with children and families is highly valued
- A proactive mindset with a commitment to accountability, teamwork, and continuous improvement
WHAT WE OFFER:
- A collaborative, mission-driven workplace focused on kindness, equity, and service excellence
- Opportunities to grow within an organization that values internal development and career progression
- Supportive leadership and strong cross-functional collaboration
- Competitive compensation and benefits
- A role where your organizational skills and people-first approach directly impact patient experience and clinic success
Zarminali Pediatrics is a national organization, and compensation is determined using market-informed data, including industry benchmarks. Salary ranges may vary based on geographic location, local market conditions, state-specific factors, and individual qualifications, including years of experience, education, and scope of responsibility.
For full-time team members, our total rewards package includes competitive base pay and performance bonus potential, along with medical, dental, and vision coverage, a 401(k) with company match, paid parental leave, 20 days of paid time off annually, 7 paid holidays plus 2 floating holidays and a supportive, inclusive and growth-focused culture.
At Zarminali Pediatrics, we are committed to our empowering clinicians and team members to deliver better pediatric care, altogether. This commitment requires building an inclusive culture and a team that represents the diverse communities we serve.
We believe that when people from all backgrounds, experiences, and perspectives come together, we create a stronger team and better care for our patients and their families. We realize the importance of an environment where clinicians and team members feel cared for, supported, and valued. We believe in the basics: treating everyone with kindness, respect, and fairness.
We do not tolerate discrimination or harassment of any kind. This includes, but is not limited to, race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.
We recruit and hire based on skills, talent, and potential, ensuring everyone has a fair chance to succeed. Together, we strive to build an inclusive and welcoming space where we can achieve our goal of building a happier future for the pediatric workforce.