Manager, WFD and Human Services

GENERAL DUTIES AND RESPONSIBILITIES:

Manage the development and implementation of the Workforce Development and Training programs on a territory-wide basis; through program design, program management, implementation and development that results in the individual served receiving quality services in a timely manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Based on identified needs of the target populations and employment opportunities, within each territory, design programs that will most effectively help trainees achieve their employment goals while satisfying Bureau of Vocational Rehabilitation, Division of Rehabilitation Services and other agencies requirements.
• Maintain an open line of communication with referral sources to ensure proper services are being offered to meet their needs.
• Ensure compliance with Goodwill Industries’ policies, procedures and safety standards throughout the Workforce Development and Training Division operations.
• Responsible for ensuring that the Workforce Development and Training Division staff are delivering quality services and meeting the needs for all trainees.
• Responsible for the timely completion of all Training Center reports.
• Operate computer to design and maintain Workforce Development and Training Division data base proposals, cost comparisons, etc. Prepare trainee development and case reports for the Administrator, Workforce Development and Training.
• Responsible for the highest quality, on-going training programs, individual case management and other program services territory-wide.
• Recruit and train Job Coaches, and other Workforce Development and Training employees.
• Provide training on intakes, Individual Service Plan (ISP), Individual Employment Plan (IEP) development and Case Management, etc.
• Review the Training Centers record keeping program, update as needed.
• Plan, develop and implement a territory wide program that will result in target audiences (persons served and local businesses) becoming aware of and participating in the Goodwill Industries Workforce Development and Training Programs.
• Represent Goodwill Industries in various vocational and occupational settings, such as community funding committees, and other workforce development areas.
• Increase the flow of referrals to and thru Goodwill Industries Workforce Development and Training Programs.
• Ensure compliance with organization’s policies, procedures and safety standards throughout the Training Centers operation.
• Ensure that all Workforce Development and Training programming conform to applicable Federal and State standards and laws and the Corporate Code of Ethics and Vision Statement.

Job Type: Full-time

Ability to commute/relocate: To Lancaster, OH 43130. Required to reliably commute or planning to relocate before starting work.

Experience: effective 1 year (Preferred)

License/Certification: Driver's License (Required)

Work Location: In person

MUST BE ABLE TO PASS A CRIMINAL BACKGROUND CHECK