What are the responsibilities and job description for the Personal Lines Account Manager position at Zander Insurance?
At Zander Insurance, we recognize and reward top talent with industry-leading compensation packages and expansive growth opportunities. Join our team as a Personal Lines Account Manager and be part of an organization that values your skills and dedication while doing meaningful work protecting families. As a 100-year-old company experiencing remarkable growth year over year, we offer stability and opportunities in a thriving industry.
Why Zander?
Unmatched Compensation:
- Industry-Leading Salary Performance Incentives
- Guaranteed Comp Increases
- 401(k) Match: Benefit from a 5% dollar-for-dollar company match.
- Financial Growth: As part of our Employee Stock Ownership Plan (ESOP), all employees join in our success via the distribution of company ownership shares. Currently, 30% of team members have share values exceeding $500,000!
Outstanding Benefits:
- Medical, Dental, Life, & Disability Insurance: 100% employer-paid.
- Generous HSA Contributions: Enjoy substantial company contributions.
- Paid Time Off: 3 weeks of PTO plus holidays.
- Flexible Work Schedule: Telecommute on a hybrid schedule.
- Career Advancement: We promote from within and offer leadership opportunities as we continue to grow.
Your Role:
As a Personal Lines Account Manager, you’ll be the primary point of contact for clients, guiding them through their personal insurance coverages, addressing their needs, and advocating for them. Your responsibilities include:
- Managing client inquiries and policy changes.
- Assisting clients with their coverage needs.
- Regularly contacting clients to discuss policies and potential updates.
- Communicating with insurance carriers for quotes and policy endorsements.
- Reviewing all client renewals to ensure proper coverage.
- Staying updated on industry trends and regulations.
Who You Are:
- Passionate and Hardworking: You have high service aptitude and the heart of a teacher.
- Reliable and Adaptable: You thrive in a fast-paced environment.
- Experienced: You hold a Property and Casualty license in Tennessee and have experience in a high-volume call environment.
- Adept Problem Solver: You enjoy finding solutions to complex challenges.
- Skilled Communicator: Strong written and oral communication skills with excellent analytical abilities.
- Tech-savvy: Proficient in Microsoft Office Suite with a typing speed of at least 45 WPM.
Ready to join a team that values and rewards your skills and drive? Apply now and transform your career with Zander Insurance!
ESSENTIAL FUNCTIONS: These essential functions are representative of those that must be met by an employee to successfully perform the physical aspects of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
- Use of office equipment including personal computer, multiple screens, printer, fax machine, scanner and telephone;
- The employee is occasionally required to use hands and fingers to operate, handle, and reach;
- Specific vision abilities required by this job include close vision and the ability to adjust focus;
- Communicate effectively in English, writing and verbally in person, via email, video meetings and telephone;
- Communicate effectively via telephone for extended periods of time, up to 7 hours per day;
- Ability to pay attention, listen actively, analyze problems and evaluate options, focused on task, multi-task, decision making, and engage appropriately;
- Ability to appropriately handle stress in a fast-paced environment and interact appropriately with others;
- Sit & stand for extended periods of time up to 7 hours per day;
- Must be able to walk up and down stairs (there are no elevators in the 2-story main office Building);
- Physical, consistent attendance during normal working hours within a standard 40-hour workweek, as many of the job duties are time sensitive and most effectively and efficiently resolved only through required immediate communication; additional hours may be required;
- The noise level in the work environment is usually moderate to loud.
COMMUNICATION NOTICE
As part of our hiring process, we may contact candidates by text message for interview reminders or scheduling updates. By applying, you consent to receiving job related text messages from Zander Insurance. If you prefer not to receive texts, you can reply STOP at any time to opt out.