Sales Associate

Sales Associate
Pay: Starting at $16.00 per hour
Job Type: Part-time
Work Location: In person — Lancaster, PA 17603

Schedule

Wednesday: 4:00 PM–8:00 PM
Friday: 12:00 PM–8:00 PM
Saturday: 12:00 PM–8:00 PM

Position Overview

We are seeking a dependable, organized, and customer-focused Sales Associate to join our team. This role is primarily focused on delivering a great in-store shopping experience while also assisting with order processing, inventory, and store upkeep as needed.

The ideal candidate is outgoing, communicates well with customers and team members, stays knowledgeable about products and promotions, and can efficiently switch between sales-floor and operational tasks.

Sales Associate Responsibilities

• Welcome customers and provide a friendly, professional shopping experience
• Stay knowledgeable about current products, promotions, sizing, and inventory
• Help customers find products that match their style, preferences, and needs
• Recommend related products to improve the shopping experience
• Explain product features, fit, materials, care instructions, and benefits
• Promote current sales, special offers, new arrivals, and the store loyalty program
• Accurately process purchases, returns, and other transactions using the POS system
• Answer customer questions and help resolve basic order or return concerns
• Restock, organize, and maintain the appearance of the sales floor
• Keep displays, shelves, racks, fitting rooms, and checkout areas clean and presentable
• Monitor the sales floor and assist with loss-prevention practices
• Support the team during busy periods, product releases, promotions, and special events

Order Processing & Store Support Responsibilities

• Assist with picking, scanning, packing, and preparing customer orders for shipment
• Verify products, sizes, colors, and quantities before completing orders
• Use shipping software to scan items, print labels, and process packages
• Assist with receiving, organizing, restocking, and counting inventory
• Keep order-processing, packing, and storage areas clean and organized
• Identify and report damaged, missing, mislabeled, or incorrect inventory
• Assist with other sales-floor, warehouse, and fulfillment duties as assigned

Experience and Qualifications

• Previous retail, customer-service, sales, warehouse, or order-processing experience is preferred
• Experience using POS systems, RF scanners, shipping software, pallet jacks, or hand carts is preferred
• Strong communication, customer-service, and organizational skills
• Basic math and computer skills
• Ability to work independently and as part of a team
• Ability to work efficiently in a fast-paced environment
• Dependable attendance and punctuality
• Willingness to learn new products, systems, and processes
• Positive and professional attitude

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to bend, reach, lift, carry, and move merchandise throughout the workday
• Ability to safely lift and move boxes and inventory weighing up to 50 pounds
• Ability to perform repetitive stocking, scanning, picking, packing, and sales-floor tasks

Additional Requirements

• Must be able to reliably commute to Lancaster, PA 17603 or relocate before the starting date
• Must be available to work the listed schedule
• Employment is contingent upon meeting all company hiring requirements

This job description is not intended to be an exhaustive list of every responsibility, duty, or qualification required. Additional duties may be assigned based on business and staffing needs.

Pay: $16.00 - $17.00 per hour

Benefits:

• Paid time off

Language:

• English (Preferred)

Work Location: In person

Salary : $16 - $17