Human Resources Generalist

About Studio Bank:

Studio Bank's mission is to empower creators. (And we're all creating something.) Whether you're designing a company or creating a better life for your family, crafting a song or writing code, orchestrating social change or enhancing the quality of care, we want to collaborate with you. A studio is a place where creators do their thing. Welcome to yours.

From our inception, we invested a lot of time defining what a "best place work" means to us. What developed from those conversations (and continues to develop) is a vision for a company with a clear purpose and mission, with a culture that inspires accountability, trust, commitment, transparency, initiative, fellowship, collaboration, innovation, continuous learning, fun, and ultimately a wonderful quality of life. Our company is proudly certified as a Nashville Living Wage Employer and has been repeatedly recognized as one of the Nashville's Business Journal's "Best Places to Work"!

At Studio Bank, we are committed to an exceptional employee experience, unlike any other in Nashville and Chattanooga today - from culture and values to rewards, recognition, and development (and everything in between).

Careers at Studio include competitive benefits and wellness offerings, equity ownership, continuous learning, open-door access to leadership, community involvement, and plenty of perks!

Position Summary:

The Human Resources Generalist is a key partner to both people managers and individual contributors across the organization. This role is responsible for delivering a broad spectrum of HR support that spans the full employee lifecycle — from recruitment and onboarding through performance management, employee relations, compliance, and offboarding. The ideal candidate brings a service-first mindset, a high degree of discretion and confidentiality, and a genuine passion for building inclusive, high-performing workplace cultures. The Human Resources Generalist thrives in a collaborative and fast-paced environment and is equally comfortable working independently or as a member of a cross-functional team.

Essential Duties & Responsibilities:

I. Talent Acquisition & Onboarding Coordination

• Partners with hiring managers and HR Manager to develop job descriptions and post job openings and participates in the full-cycle recruiting process, including sourcing, screening, coordinating interviews, and assisting with the preparation of candidate offer letters.
• Coordinates and facilitates a structured, hospitality-inspired onboarding experience that promotes early engagement and cultural alignment for all new employees.
• Maintains applicant tracking system (ATS) records with accuracy and ensures all hiring documentation is complete and compliant.

II. Employee Relations & Engagement Support

• Serves as a trusted, approachable first point of contact for employee questions, concerns, and conflicts, and escalates to the HR Manager or senior leadership when appropriate.
• Assists in conducting thorough and objective investigations of employee relations matters and documents findings in accordance with established policies and procedures.
• Supports the design and execution of employee engagement initiatives, surveys, recognition programs, and culture-building activities.

III. HR Compliance & Legal Administration

• Ensures all HR practices, policies, and procedures comply with applicable federal, state, and local employment laws and regulations, including but not limited to EEO, FMLA, ADA, FLSA, and OSHA.
• Maintains accurate and current employee records within the HRIS, ensuring confidentiality and data integrity at all times.
• Creates, updates, and administers HR policies and the employee handbook in partnership with the HR Manager and legal counsel.
• Completes required compliance training and certifications on a timely basis and supports the facilitation of mandatory training programs bank-wide.
• Monitors and manages HR-related reporting requirements, including EEO-1 filings and other regulatory submissions.
• Performs all job duties in a manner that upholds the highest standards of data privacy and confidentiality.

IV. Benefits & HRIS Administration

• Supports the administration of employee benefit programs including health, dental, vision, life insurance, 401(k), and leave programs.
• Serves as a resource for employee questions related to benefits enrollment and changes and supports claims resolution.
• Partners with the HR Manager and third-party administrators during open enrollment to ensure a smooth and well-communicated process.
• Maintains HRIS data integrity through regular audits and timely processing of employee changes.
• Supports the HR Manager and third-party partners in benefits strategy and planning.

V. Performance Management & Training Support

• Identifies training needs across departments and collaborates with managers to design and facilitate targeted development programs.
• Supports the execution of performance review cycles, including tools, timelines, manager training, and calibration sessions.
• Participates in ongoing professional development to remain current on HR best practices, employment law, and emerging workforce trends.

VI. Other

• Partners with the HR Manager and relevant internal stakeholders on strategic initiatives and projects as assigned.
• Represents the HR function in cross-departmental meetings and committees as needed.
• Regular and predictable attendance.
• Other duties as assigned.

Essential Competencies:

• Exceptional interpersonal and relationship-building skills with the ability to connect meaningfully with employees at all levels of the organization
• Strong understanding of employment law and HR compliance requirements
• High degree of discretion, integrity, and professionalism in handling sensitive and confidential matters
• Demonstrated ability to manage multiple priorities, adapt to shifting demands, and meet deadlines in a fast-paced environment
• Excellent written and verbal communication skills, including the ability to prepare clear policy documents, correspondence, and reports
• Effective problem-solving and decision-making skills, with the ability to exercise sound judgment with limited supervision
• Self-starter with a continuous learning mindset and a genuine commitment to employee and organizational development
• Proficient technology skills, including working knowledge of HRIS platforms
• Proficient user of Microsoft Office products
• Strong organizational skills with a high attention to detail
• Collaborative team player who actively contributes to a positive and inclusive workplace culture

Essential Education: Bachelor's degree in Human Resources, Business Administration, or a related field required. PHR, SHRM-CP, or equivalent professional HR certification is preferred.

Essential Experience:

• Three (3) or more years of progressive human resources generalist experience.
• Demonstrated hands-on experience in at least three of the following HR disciplines: talent acquisition, employee relations, HR compliance, benefits administration, HRIS management, and/or learning & development.

Preferred Experience:

• Five (5) or more years of HR generalist experience, preferably within a financial services, banking, or professional services environment.
• Experience working within a growth-stage or high-change organization.
• Demonstrated track record of building and sustaining positive workplace culture and employee engagement programs.
• Experience supporting employee relations matters, including investigations, documentation, and performance management.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations, if needed and identified, may be made to enable individuals with disabilities to perform the functions.

• The ability to sit for lengthy periods of time.
• Frequent use of computer, calculator, and other office equipment.
• While performing the duties of the job, the employee is regularly required to stand, sit, walk, use hands to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, crawl, talk and hear.
• Physical mobility and the ability to exert up to 25 pounds of force occasionally.
• Visual acuity to perform activities such as: preparing and analyzing data, inspecting handwriting and documents, viewing a computer terminal, expansive reading and using measurement devices.
• The physical environment includes inside conditions in which there will be protection from weather conditions, but not necessarily from temperature changes.
• Flexibility to deal with changing work hours and locations, as needed.
• Some travel may be required.