What are the responsibilities and job description for the Retail Sales Professional position at Zagers Pool & Spa?
Benefits:
Zagers is West Michigan’s premier pool and spa company, and we’re looking for a Sales Professional to join our retail team. We’re seeking someone who excels at building relationships, communicates clearly and confidently, and has a passion for learning and continuous improvement. The ideal candidate works well collaboratively with teammates, managers, and other departments, ensuring that every customer receives the best experience possible from first interaction to final sale. Experience with big-ticket sales is a strong plus.
If you’re motivated, customer-focused, and ready to grow with a respected local company, we’d love to hear from you!
Responsibilities
At Zagers, we are passionate about bringing family and friends together by building relationships and creating a “vacation in your own backyard”. We have been a staple in West Michigan for over 60 years and have experienced major growth by upholding our Core Values:
- Short Term Disability, Critical Illness & Accident Insurance provided
- Matching Simple IRA
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Zagers is West Michigan’s premier pool and spa company, and we’re looking for a Sales Professional to join our retail team. We’re seeking someone who excels at building relationships, communicates clearly and confidently, and has a passion for learning and continuous improvement. The ideal candidate works well collaboratively with teammates, managers, and other departments, ensuring that every customer receives the best experience possible from first interaction to final sale. Experience with big-ticket sales is a strong plus.
If you’re motivated, customer-focused, and ready to grow with a respected local company, we’d love to hear from you!
Responsibilities
- Greet and direct customers in a friendly, professional way
- Build customer relationships.
- Actively engage in selling above ground pools, spas and other items promoted by Zagers.
- Provide accurate information (i.e., product features, pricing, after-sales services)
- Help retail team grow in-store sales
- Product merchandising
- Water Testing
- Inventory counts & restocking shelves
- Utilize technology to complete activities and tasks.
- Answer phone calls, return messages and promptly nurture leads.
- Follow store procedures
- Assist your Store Manager and Sales Manager as needed
- Continuously learn new products and processes
- Other duties as assigned
- Proven work experience as a Retail Sales Representative, Associate or similar role.
- Understanding of the retail sales process.
- Basic math skills.
- Track record of achieving sales quotas.
- Excellent communication skills, capable of building trusting relationships.
- Ability to perform in fast-paced environments.
- Problem-solving competence.
- Ability to lift up to 50lbs of product.
- Ability to stand for long periods of time.
- Desire to work with customers on a consistent basis.
- Flexibility to work at various locations.
- High school degree.
At Zagers, we are passionate about bringing family and friends together by building relationships and creating a “vacation in your own backyard”. We have been a staple in West Michigan for over 60 years and have experienced major growth by upholding our Core Values:
- Acts with Integrity
- Looks & Acts Professional
- Services the Customer Above All Else
- Works as a Team
- Competitive Salary based on experience
- Opportunities for bonuses and commission
- Fun company events
- 5 day work week, no Sundays and reduced winter hours
- Comprehensive Benefits Package