About Zachry Hotels

Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are committed to extraordinary service tailored to the specific needs of the market and our guests. From developing new hotel assets and renovating existing properties to owning and operating profitably managed assets, Zachry remains dedicated to the core values of our long history of success:

We are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things®  Every Person Matters®   This Is More Than A Job®

The Monarch San Antonio - A Legacy of Service and Sophistication

The Monarch San Antonio, part of the Curio Collection by Hilton, is a 200-room, 17-story boutique hotel located in the Hemisfair District of downtown San Antonio. It is set to open in early 2026 and is inspired by the Monarch butterfly that migrates through the region each winter. The hotel will feature a full-service spa, a terrace pool, and five food and beverage concepts, including a rooftop restaurant and bar.

Just steps from the iconic River Walk and The Alamo, The Monarch will offer more than a place to stay. It will be a place to belong, to connect, and to be inspired.

At The Monarch San Antonio, our purpose is expressed through service - gracious, genuine, and unforgettable. Much like the city we call home, we believe in honoring tradition while embracing modern elegance. Every detail, every interaction, and every experience is designed to reflect the spirit of San Antonio and the dignity of service.

As we prepare to open our doors, we are building a team dedicated to excellence, passionate about hospitality, and driven by purpose. Together, we will create exceptional moments and lasting impressions for every guest who walks through our doors.

Position Overview

The Restaurant Manager is responsible for overseeing the daily operations of the hotel’s fine dining restaurant. This role ensures exceptional guest experiences through impeccable service standards, refined hospitality, and strong leadership. The manager upholds the hotel's luxury brand values while driving business performance, maximizing revenue, and maintaining a culture of excellence.

Essential Functions

Guest Experience & Service Excellence

• Ensure all guests receive a personalized, memorable fine-dining experience.
• Maintain and enforce 5-star service standards and etiquette.
• Engage with guests regularly, handle special requests, and resolve issues promptly.
• Monitor ambiance, table settings, music, lighting, cleanliness, and restaurant presentation.

Operational Management

• Oversee daily restaurant operations including reservations, seating, service flow, and closing procedures.
• Coordinate with culinary, sommelier, bar, and banquet teams for smooth service delivery.
• Maintain full knowledge of menu items, wine lists, seasonal specials, and chef’s tasting menus.
• Ensure compliance with health, hygiene, and safety regulations.

Team Leadership & Training

• Lead, motivate, and mentor a team of supervisors, servers, hosts, sommeliers, and support staff.
• Conduct daily briefings, performance evaluations, and ongoing skills training.
• Maintain a culture of professionalism, elegance, and anticipatory service.

Financial & Business Management

• Manage budgets, labor costs, and operating expenses in line with hotel goals.
• Analyze daily sales reports and implement measures to increase revenue and profitability.
• Support menu engineering, pricing strategies, and wine list optimization.
• Monitor inventory levels and ensure cost-effective purchasing and storage.

Administration & Coordination

• Handle scheduling, payroll input, employee relations, and disciplinary actions.
• Ensure accurate POS operations, billing, and end-of-day financial reviews.
• Maintain strong communication with hotel departments: kitchen, banquets, sales, events, marketing, and housekeeping.

Other Duties

• Perform any other duties as assigned by the Director of Food and Beverage and Senior Management.
• Maintain a flexible work schedule, including evenings, weekends, and holidays, to meet operational needs.

Qualifications & Experience

• Minimum 3–5 years’ experience managing a fine dining restaurant, preferably in a luxury hotel environment.
• Strong knowledge of upscale service techniques, wine programs, and modern gastronomy.
• Excellent leadership, communication, and guest-relations skills.
• Proficiency with reservation systems (e.g., OpenTable), POS systems, and MS Office.
• Diploma or degree in Hospitality Management or a related field preferred.
• Food Manager Certification
• Professional certifications such as WSET or Court of Master Sommeliers are an advantage.