Manager Craft Development

Job Description

Zachry Group values meaningful contributions and shared success. We welcome your application to be considered for future opportunities. Join our pipeline of mission-driven professionals making a lasting impact through collaboration.

The Craft Development Manager serves as a strategic leader in workforce development overseeing the design, deployment, and continuous refinement of training programs for craft professionals and frontline leaders across diverse construction and maintenance environments. This role ensures that all learning initiatives, whether delivered remotely or on-site, are aligned with enterprise-wide standards, regulatory requirements, and site-specific operational goals.

The Craft Development Manager aligns field execution with our enterprise strategy and leads curriculum development, stakeholder engagement, and system administration across platforms such as Oracle HCM Learn, ZCAP, and NCCER. This role ensures training content is scalable, compliant, and consistently delivered across multiple legal entities and business units, while adapting programs to meet evolving project demands, workforce capabilities, and contractual requirements. The Craft Development Manager maintains frontline needs with organizational goals, enabling workforce readiness and operational excellence across diverse environments.

Responsibilities

Support for Site-Level Craft Development Teams

• Coordinate Training Programs: Align craft and leadership training with site, business unit, and enterprise goals.
• Deliver Remote & On-Site Support: Provide virtual troubleshooting and hands-on assistance for sessions, systems, and equipment.
• Engage Stakeholders & Partners: Collaborate with clients, site teams, JV partners, and enterprise leaders to assess needs and align delivery.
• Manage Systems & Content: Administer access, deployment, and tracking across Oracle HCM Learn, ZCAP, and CAST.
• Monitor Performance & Compliance: Track progress, certifications, and feedback to support improvement and regulatory alignment.
  
  
  

Manage Engagement for Advancing Craft Training

• Align with Internal Stakeholders: Partner with site leaders and craft teams to meet operational training goals.
• Consult Clients & Partners: Collaborate with clients and third-party groups to support enterprise training strategies.
• Leverage Education Networks: Engage schools, colleges, and industry organizations to expand training pathways and workforce pipelines.
• Adopt Innovative Methods: Apply emerging instructional techniques and technologies to enhance delivery.
• Research for Opportunities: Identify certifications, content, and programs to maintain industry relevance.
  
  
  

Ensuring Compliance & Consistency in Training Programs

• Standardize Frameworks: Align site-level training with enterprise standards, safety protocols, and regulatory requirements.
• Maintain Records: Track completions, certifications, and renewals across all supported platforms.
• Conduct Audits: Verify training alignment, data accuracy, and policy adherence through routine checks.
• Enforce Assignments: Deploy role-based training aligned with site needs and compliance mandates.
• Enable Visibility: Use centralized systems for consistent reporting and oversight across locations.
  
  
  

Oracle HCM Administration

• Manage Content: Keep training materials current and aligned with enterprise policies and stakeholder goals.
• Control Access & Security: Maintain role accuracy and conduct audits to ensure secure, role-based access.
• Configure & Optimize System: Align settings with business needs and enhance performance and scalability.
• Report & Analyze: Track learner progress and deliver insights through system reporting tools.
• Support & Enable Users: Provide ongoing support and training for admins and super users.
  
  
  

Development & Maintenance of Enterprise Training Programs

• Design Curriculum: Create structured programs (e.g., FST, ZCAP, CAST) for craft and frontline leadership roles.
• Maintain Relevance: Update content to reflect current processes, equipment, and safety standards.
• Support Delivery: Coordinate instructors, materials, and logistics for effective training execution.
• Standardize Onboarding: Align new hire orientation with enterprise expectations and site-specific needs.
• Track Outcomes: Monitor participation, completions, and metrics to drive improvement.
  
  
  

Business Group & Proposal Support Activities

• Support Proposals: Provide training data, program summaries, and workforce strategies for new work scopes.
• Coordinate Across Units: Align training capabilities with operational and client needs through cross-functional collaboration.
• Develop Metrics: Create forecasts, capacity models, and readiness indicators for upcoming projects.
• Respond to Requests: Deliver timely, accurate responses to RFIs, legal inquiries, and business group needs.
  
  
  

Interdepartmental Support

• Support other team members in their daily assignments and initiatives.
  
  
  

Qualifications

• High School Diploma or GED
• 5 years experience working in an industrial construction environment
• 2 years experience in training
• At least 2 years of presentation/facilitation delivery skills
  
  
  

Preferred Qualifications

• Associate Degree or equivalent from two-year college or technical school