What are the responsibilities and job description for the NOC Technician (TS/SCI) position at Zachary Piper Solutions?
Zachary Piper Solutions is seeking NOC Technicians to join a critical DoD program in Springfield, VA. The team is seeking network specialists to provide operations and maintenance and troubleshooting supporting to Security and Electronic Systems.
Clearance: TS/SCI required
Location: Springfield, VA (100% on-site)
This job opens for applications on 9/25/2025. Applications for this job will be accepted for at least 30 days from the posting date
Responsibilities of the NOC Technician:
Clearance: TS/SCI required
Location: Springfield, VA (100% on-site)
This job opens for applications on 9/25/2025. Applications for this job will be accepted for at least 30 days from the posting date
Responsibilities of the NOC Technician:
- Continuously monitor application and network performance to identify potential issues.
- Review system alerts, validate incidents, and escalate unresolved problems to Tier 2 or higher support teams.
- Conduct initial troubleshooting, document findings thoroughly, and update the ticketing system accordingly.
- Ensure consistent operational coverage during assigned shifts.
- Prepare and distribute reports as required.
- Top Secret/SCI clearance required
- Bachelors degree with 1 years of experience with network troubleshooting and administration
- Certifications: IAT II (Sec , Net , CySA , CCNA) desired
- Experience utilizing ticketing systems (Jira, ServiceNow, Remedy)
- Experience with Microsoft technologies and 365 environment
- Excellent written and verbal communication skills to provide Tier 1 support to end-users
- Total compensation based on experience level - $90,000-$100,000
- Full Benefits: PTO, Sick leave as required by law, Holidays, 401K, Medical Dental Vision coverage
- Certification reimbursement
- Long-term, newly-awarded program with a growing team
Salary : $90,000 - $100,000