Demo

Family Support Advocate

YWCA West Central Michigan
Grand Rapids, MI Full Time
POSTED ON 8/10/2026
AVAILABLE BEFORE 12/7/2026

The YWCA West Central Michigan – an organization committed to empowering women, promoting diversity, and advocating for justice and equality – is looking for a full time (40 hours per week) Housing Support Advocate in our supportive housing program. The effort to end the crisis of domestic abuse and sexual violence is complex and consequently, the YWCA’s approach is multi-faceted. It includes an array of prevention and intervention services, as well as active participation in local, regional, and statewide collaborations. Our community and many others have generously invested in this work. In full, it demonstrates the expressed commitment to a shared vision of a world where all people are safe, fully respected, and equally afforded the dignity inherent in each person’s humanity. Salary Range $36,200 - $40,720 (up to $44,400 if bilingual in Spanish)

Culture

The YWCA is known statewide for - and prides itself on - excellence, cultural and professional humility, exemplary victim-focused care, a shared commitment to doing what needs to be done to mitigate the impact of domestic abuse and sexual violence, and to address the intersectionality of racism and interpersonal violence. We are passionate about our work. We have high expectations. We work hard because the work matters and we pay attention because details matter. We seek to constantly improve ourselves – individually and collectively.

General Summary of Responsibilities

Under general supervision, provides advocacy and case management services to domestic violence survivors in Project HEAL, the YWCA's Transitional Supportive Housing Program, with the goal of empowering individuals to live free of violence and achieve independence, economic self-sufficiency and safe housing. Contributes to the YWCA's housing team’s efforts to expand a network of housing opportunities for survivors. Partner with survivors in finding, applying for, and negotiating appropriate permanent or transitional housing.

Qualifications

  • Bachelor’s degree in human service or related field plus 3 years experience in similar social or human service agency/shelter or 2 years of college and minimum 5 years experience working with domestic violence and/or home intervention program.
  • Excellent written, interpersonal, presentation and oral communication skills.
  • Active listening, crisis intervention, and problem resolution skills.
  • Knowledge of community human service resources.
  • Ability to communicate with individuals from diverse cultures and backgrounds.
  • Demonstrated commitment to the empowerment of women and the promotion of diversity.
  • Must be able to function independently and have flexibility, personal integrity, and the ability to work effectively with consumers, staff, and support agencies. Must be able to relate to and work with disabled, elderly, emotionally upset, and at times hostile people within the facility. Must possess the ability to make independent decisions when circumstances warrant such action. Must be able to manage multiple crisis situations while maintaining an even temperament that will allow for quick decision making.

· Ability to convey, endorse and implement the guidelines, policies and/or procedures of the Supportive Housing Program and YWCA West Central Michigan.

· Must have access to and willingness to use personal transportation for business purposes, with compensation as allowed by policy and the ability to be qualified as an approved driver for the YWCA.

Additional Information

· This is a full-time position.

· Benefits include medical, dental and life insurance, paid vacation and sick leave.

· The YWCA seeks to reflect the diverse community it serves, and be a welcoming, inclusive space for all. Applicants from diverse experiences, backgrounds, and identities are encouraged to apply. Bi-lingual in Spanish preferred

Next Step

If you are interested in joining our team, send your cover letter and resume by USPS, fax, or email as listed below. Be sure to clearly outline specifically how your experience will help make this position successful.

Job Type: Full-time

Pay: $36,200.00 - $44,400.00 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

Benefits:

Health Insurance, Vacation & Paid Time Off, Paid Holidays

Salary : $36,200 - $44,400

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