What are the responsibilities and job description for the Crisis Advocate & Counselor position at YWCA USA?
The YWCA Greater Harrisburg is seeking a full-time professional to join our team as a Crisis Advocate and Counselor, providing critical intervention and support services to individuals impacted by domestic and sexual violence.
Crisis Advocates are responsible for delivering immediate support through medical and legal accompaniments, crisis intervention, hotline counseling, emergency shelter support, advocacy, and assistance with emergency protection orders. As well as providing short-term, empowerment-based individual and group counseling services.
Position Details
✨ Comprehensive Health Coverage – Medical, dental, and vision plans to keep you healthy
Employee Assistance Program (EAP) – Because your well-being matters
❤️ Life Insurance – Peace of mind for you and your loved ones
Short & Long-Term Disability – We've got your back when life takes an unexpected turn
Pension Retirement Plan – Start earning a pension after just two short years of service
403(b) Retirement Plan – Begin contributing on day one to secure your financial future
Generous Paid Time Off – Recharge with paid time off days and sick days
11 Paid Holidays – Extra time to relax, celebrate, and enjoy what matters most
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Crisis Advocates are responsible for delivering immediate support through medical and legal accompaniments, crisis intervention, hotline counseling, emergency shelter support, advocacy, and assistance with emergency protection orders. As well as providing short-term, empowerment-based individual and group counseling services.
Position Details
- Starting Salary $21/hr.
- Please note that this position comes with compensated on-call responsibilities.
- Working hours are 37.5 hours per week with the following shifts available:
- Tuesday - Saturday 8am-4pm
- Monday - Friday 4pm-midnight
- A professional, respectful, and inclusive attitude.
- Accountability and strong self-motivation.
- A track record of meeting goals and objectives.
- Calm, adaptable responses in crisis situations.
- Experience in crisis intervention or counseling services.
- Strong organizational, time management, and documentation skills.
- Clear and effective verbal and written communication.
- Knowledge of victim advocacy, trauma, and trauma-informed care.
- Familiarity with community resources, legal systems, and law enforcement.
- Proficiency with computers and ability to learn new case management software.
- Bachelor's degree in human services, criminal justice, or related field; or an Associate's Degree with 2 years of relevant experience.
- Prior experience in providing advocacy, social work, human services, or other supportive services.
- Must have a reliable vehicle for travel within Dauphin and Perry Counties with a valid Driver's License.
- Please note: Vehicle is for transportation of employee only - no client transport.
- Mileage is reimbursed.
- Must possess current FBI, Child Abuse, and State Police Clearances.
✨ Comprehensive Health Coverage – Medical, dental, and vision plans to keep you healthy
Employee Assistance Program (EAP) – Because your well-being matters
❤️ Life Insurance – Peace of mind for you and your loved ones
Short & Long-Term Disability – We've got your back when life takes an unexpected turn
Pension Retirement Plan – Start earning a pension after just two short years of service
403(b) Retirement Plan – Begin contributing on day one to secure your financial future
Generous Paid Time Off – Recharge with paid time off days and sick days
11 Paid Holidays – Extra time to relax, celebrate, and enjoy what matters most
Powered by JazzHR