What are the responsibilities and job description for the Eviction Intervention Specialist position at YWCA Tri-County Area?
Benefits:
- 403(b) Plan
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
- Savings bank
JOB TITLE: Eviction Intervention Specialist
FLSA STATUS: Full-time, Exempt, Salary
HOURS: Monday-Friday, 8:30 AM – 4:30 PM (occasional nights and weekends may be required, flexibility required to meet the needs of the program and position)
LOCATION: Remote and Specified Courthouse Location
SUPERVISOR: Director of EPIC Programs
This is a grant-funded position and dependent upon renewal of grant.
WHO WE ARE:
YWCA Tri-County Area is on a mission to eliminate racism, empower women, and promote peace justice, freedom, and dignity for all. YW serves more than 3,000 people annually in Montgomery, Chester, and Berks counties as a leader in advocating for girls, women, and families. YW’s quality programs and services focus on education, designed to build individual, family, and community success: early childhood education; Youth Education & Prevention Programs that include enrichment, STEM learning, and recreation; adult education and English as a Second Language; workforce development; Foster Grandparent Program; and holistic wraparound services. Mission-based advocacy efforts raise awareness, offer issue education, and build social capital around women's empowerment, racial and social justice, and safe and healthy communities.
YWCA Tri-County Area is an Equal Opportunity Employer offering competitive salaries and benefit packages.
WHAT WE ARE LOOKING FOR:
YW3CA’s Eviction Intervention Specialist provides housing stabilization, and eviction support to households served through the Eviction Prevention & Intervention Coalition (EPIC). The Specialist will be able to assist in the prevention of homelessness for households potentially facing eviction and/or housing instability by working closely with the EPIC team, project attorneys, court partners, tenants, and landlords.
WHAT YOU’LL BE DOING:
- Advocates on behalf of individuals and households within Montgomery County.
- Performs detailed visual inspections of rental properties to assess living conditions.
- Engages with tenant to explain the inspection process and address any concerns.
- Utilizes inspection checklists and tools to record findings accurately.
- Identifies and documents any notifiable issues or violations.
- Ensures all inspections comply with applicable regulations and guidelines.
- Interviews tenants about their housing conditions or concerns.
- Serve as a liaison between residents and EPIC team.
- Demonstrates knowledge of all EPIC participating, Montgomery County magistrate court proceedings.
- Provides assessment or problem-solving information to individuals and families facing possible eviction, referred to by courts or Montgomery County Your Way Home.
- Determines and facilitates connections to other services, as appropriate.
- Determines appropriateness for access to restricted funding and administers restricted funding per program policy for such cases, as appropriate.
- Maintains client information in the Clarity Human Services (HMIS) database for all EPIC clients.
- Completes weekly data entry to EPIC tracking system for all disbursement of restricted funding.
- Operates within an established partnership of community partners.
- Provides in-person assessment with clients facing eviction, using established assessment tools.
- Engages and mediates tenant/landlord relationship, as able, during/outside court times, while advocating for tenant needs.
- Participates in program planning, development, and evaluation for EPIC services and supportive services area, as appropriate.
- Interacts with staff, volunteers, and clients in a courteous, respectful manner.
- Directs tenants to local resources that address their needs.
- Submits accurate and timely reporting as required to maintain compliance with funding requirements.
- Other duties as assigned within the scope of position expectations.
WHAT YOU’LL BRING TO THE POSITION:
- A strong commitment to serve the local community and projects attitude of respect, empathy, and cultural sensitivity to all.
- Knowledge of, and sensitivity to, the issues facing communities served through the EPIC program.
- Ability to maintain a high level of confidentiality of all information related to clients, including case details and documentation which must be stored in a safe place that locks to prevent a potential breach of confidentiality.
- Excellent organizational, communication and interpersonal skills.
- Willingness to dress appropriately in business professional attire when appearing for court hearings.
- Understanding of YWCA’s mission, goals, and objectives and ability to work independently with a high level of energy and contribute as a part of a larger team.
- Willingness to travel daily for court hearings, including to go into the office at least once a week to drop off and pick up case documentation.
- Willingness to work required non-traditional hours based on operational needs.
- Strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, families, and members of the community.
- A strong sense of professionalism, as work includes interactions with public officials and the local judicial system.
- Exceptional ability to multi-task in short time periods. Gregarious & persuasive personality and interest in cultivating new connections with clients, landlords/property owners, and other providers.
- Outstanding oral, written and computer skills.
- Knowledge of fair housing laws and tenant rights, regional housing market and familiarity with social, health and benefit resources in Montgomery County (preferred).
Education/Experience:
- A minimum of an associate’s degree and 1 year of experience in a social services-related field is required. A bachelor’s degree in human services or a related field is preferred.
- Must have a valid driver’s license with current auto insurance and reliable transportation.
- Previous experience in housing inspections, property management, or a related field is highly desirable.
- Knowledge of local housing codes and federal regulations is a plus.
Equal Opportunity Employer
YWCA Tri-County Area is an equal opportunity employer and it is our policy that employees and applicants will not be subjected to unlawful discrimination or harassment based on race, col-or, religion, sex, age, national origin, veteran’s status, marital status, physical or mental disability, sexual orientation, or any other basis prohibited by applicable state, federal or local laws.
Accordingly, YWCA Tri-County Area will hire, train, and promote individuals in accordance with this Equal Employment Opportunity Policy; make decisions according to the principle of equal opportunity by imposing only bona fide occupational qualification requirements for employment opportunities; and administer all personnel practices and programs (including, but not limited to, compensation, benefits, transfers, and training) in accordance with this Equal Employment Opportunity Policy.
YWCA Tri-County Area is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, YWCA Tri-County Area is unable to sponsor employment for international candidates at this time.
Flexible work from home options available.
Salary : $45,500