Demo

Direct Service Advocate-HYPP

YWCA of Western Massachusetts
Springfield, MA Full Time
POSTED ON 11/28/2025 CLOSED ON 12/27/2025

What are the responsibilities and job description for the Direct Service Advocate-HYPP position at YWCA of Western Massachusetts?

Direct Service Advocate\_ Holyoke Young Parent Program Full Time

Springfield, MA, US Salary Range: \$20.00 To \$20.00 Hourly The YWCA of

Western MA is dedicated to eliminating racism and empowering women. The

YW provides a safe place for survivors of domestic violence and/or

sexual assault. Our programs and services include crisis shelter and

transitional housing for survivors and their families, counseling,

SAFEPLAN court advocacy, community education, supervised visitation, and

vocational training for youth ages of 17-24. The YWCA provides services

at several sites, including Holyoke, Northampton, Westfield, and our

primary Springfield campus. The YWCA is seeking a Direct Service

Advocate for our Holyoke Young Parent Program. The Direct Service

Advocate (DSA) is responsible for providing support, advocacy and role

modeling to adult, teen and child program participants living in the

YWCA\'s residential programs. DSA\'s are part of a team model working

with peers, supervisors, clinicians and outside connections to best

serve program participants. DSA\'s support the agency mission and trauma

informed service model in order to provide safe, consistent and quality

services to vulnerable populations. Department: Holyoke Youth Parent

Program Reports To: Site Director FLSA Status: Non-Exempt Starting Rate:

\$20.00/hour Schedule: Sunday - Wednesday, 10pm - 8am Primary

Responsibilities for the position include, but are not limited to: It is

a 24/7 program, staff are responsible to work Holiday shift depending on

their schedule. Conduct safety checks on residents and children as

needed to support children\'s safety and well-being, ensure mothers

supervise children at all times. Encourage and support the development

of life skills, positive parenting and improved parent-child interaction

and offer support to moms during crisis or periods where they may be

overwhelmed. Document and provide daily program communication including

case notes, resident files and communication logs for every shift

utilizing AWARDS. Responsible for upkeep of the facility and property

(including, but not limited to: vacuuming, laundry, shoveling, raking,

mopping, preparation of bedrooms) including ensuring 100% of chores are

completed properly before signing off on the chore list. Follow program

procedures, rules, regulations and policies. Ensure a safe and

supportive living environment including completion all required safety

sweeps (minimum of four times each shift) to ensure premises including

alarms, doors, windows, appliances and bedrooms are all safe.

Qualifications A.A. or equivalent education or experience in a human

service field One year of counseling and direct service experience

Preferred Experience With Victims Of Domestic Violence Preferred

Reliable transportation and/or valid driver?s license preferred Physical

Requirements Must be able to lift 40 lbs. INTRODUCTORY PERIOD All

employment at the YWCA begins with a 150-day Introductory Period.

Salary : $20

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Direct Service Advocate-HYPP?

Sign up to receive alerts about other jobs on the Direct Service Advocate-HYPP career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$57,850 - $72,570
Income Estimation: 
$71,707 - $95,010
Income Estimation: 
$149,782 - $229,325
Income Estimation: 
$272,387 - $519,278
Income Estimation: 
$36,313 - $46,924
Income Estimation: 
$65,352 - $83,351
Income Estimation: 
$79,703 - $117,266
Income Estimation: 
$70,882 - $94,516
Income Estimation: 
$110,276 - $164,105
Income Estimation: 
$149,782 - $229,325
Income Estimation: 
$95,007 - $124,623
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at YWCA of Western Massachusetts

  • YWCA of Western Massachusetts Springfield, MA
  • Reports to: Violence Prevention Supervisor Schedule: Monday- Friday; 37.5 hours per week; with flexibility to respond to programmatic needs Grant timeline ... more
  • 3 Days Ago

  • YWCA of Western Massachusetts Springfield, MA
  • Department: Parent and Youth Support Programs Reports to: Direct Care Supervisor of Supervised Visitation Schedule: 37.5 hours per week; Tuesday, Wednesday... more
  • 3 Days Ago

  • YWCA of Western Massachusetts Springfield, MA
  • The YWCA of Western MA is dedicated to eliminating racism and empowering survivors. The YW provides a safe place for survivors of domestic violence, sexual... more
  • 3 Days Ago

  • YWCA of Western Massachusetts Springfield, MA
  • Reports to: Hotline Direct Care Supervisor Schedule: Per Diem (Minimum of 3 shifts per month) FLSA Status: Non-Exempt Starting Rate: $19.00/hour The YWCA o... more
  • 5 Days Ago


Not the job you're looking for? Here are some other Direct Service Advocate-HYPP jobs in the Springfield, MA area that may be a better fit.

  • YWCA of Western Massachusetts Holyoke, MA
  • The YWCA of Western Massachusetts is a nonprofit organization dedicated to eliminating racism and empowering women. For over 150 years, the YWCA has served... more
  • 1 Month Ago

  • YWCA of Western Massachusetts Springfield, MA
  • Department: Holyoke Youth Parent Program Reports To: Site Director FLSA Status: Non-Exempt Starting Rate: $20.00/hour Schedule: Sunday – Thursday 11pm – 7a... more
  • 19 Days Ago

AI Assistant is available now!

Feel free to start your new journey!