Direct Service Advocate-HYPP-2nd-FT

Direct Service Advocate_HYPP_2nd Shift_FT Full Time Springfield, MA, US

Requisition ID: 1980 Salary Range: \$20.00 To \$20.00 Hourly Department:

Holyoke Youth Parent Program Reports To: Site Director FLSA Status:

Non-Exempt Starting Rate: \$20.00/hour Schedule: Full-Time,

75hours/bi-weekly; Monday-Friday, 3pm - 11p The YWCA of Western MA is

dedicated to eliminating racism and empowering women. The YW provides a

safe place for survivors of domestic violence and/or sexual assault. Our

programs and services include crisis shelter and transitional housing

for survivors and their families, counseling, SAFEPLAN court advocacy,

community education, supervised visitation, and vocational training for

youth ages of 17-24. The YWCA provides services at several sites,

including Holyoke, Northampton, Westfield, and our primary Springfield

campus. The YWCA is seeking a Direct Service Advocate for our Holyoke

Young Parent Program. The Direct Service Advocate (DSA) is responsible

for providing support, advocacy and role modeling to adult, teen and

child program participants living in the YWCA\'s residential programs.

DSA\'s are part of a team model working with peers, supervisors,

clinicians and outside connections to best serve program participants.

DSA\'s support the agency mission and trauma informed service model in

order to provide safe, consistent and quality services to vulnerable

Populations. Primary Responsibilities For The Position Include, But Are

not limited to: It is a 24/7 program, staff are responsible to work

Holiday shift depending on their schedule. Conduct safety checks on

residents and children as needed to support children\'s safety and

well-being, ensure mothers supervise children at all times. Encourage

and support the development of life skills, positive parenting and

improved parent-child interaction and offer support to moms during

crisis or periods where they may be overwhelmed. Document and provide

daily program communication including case notes, resident files and

communication logs for every shift utilizing AWARDS. Responsible for

upkeep of the facility and property (including, but not limited to:

vacuuming, laundry, shoveling, raking, mopping, preparation of bedrooms)

including ensuring 100% of chores are completed properly before signing

off on the chore list. Follow program procedures, rules, regulations and

policies. Ensure a safe and supportive living environment including

completion all required safety sweeps (minimum of four times each shift)

to ensure premises including alarms, doors, windows, appliances and

bedrooms are all safe. Qualifications A.A. or equivalent education or

experience in a human service field One year of counseling and direct

Service Experience Preferred Experience With Victims Of Domestic

violence preferred Reliable transportation and/or valid driver\'s

license preferred Physical Requirements Must be able to lift 40 lbs.

This position is covered under the CBA (union) and is subject to union

dues. INTRODUCTORY PERIOD All employment at the YWCA begins with a

150-day Introductory Period.