What are the responsibilities and job description for the Direct Service Advocate-DVS position at YWCA of Western Massachusetts?
Direct Service Advocate_Domestic Violence Shelter Part Time Springfield,
MA, US Salary Range: \$20.00 To \$20.00 Hourly Job Title: Direct Service
Advocate Reports to: DVSS Program Director Schedule: Part-time; Sunday,
Friday one week and Monday, Saturday, 3pm-11pm; 30 hours biweekl FLSA
Status: Non-Exempt The YWCA of Western MA is dedicated to eliminating
racism and empowering survivors. The YW provides a safe place for
survivors of domestic violence, sexual assault, and human trafficking.
Our programs and services include crisis shelter and transitional
housing for survivors and their families, counseling, SAFEPLAN court
advocacy, community education, supervised visitation, and vocational
training for youth. The YWCA provides services at several sites,
including Holyoke, Northampton, Westfield, and our primary Springfield
campus. Expectations of all employees In the performance of essential
and general job responsibilities, all YWCA employees are expected to:
Demonstrate commitment to the YWCA\'s mission and principles of
trauma-informed work. Represent the YWCA in a professional and competent
manner to participants, community members, organizational partners, and
other stakeholders. Reflect on and interrupt assumptions, personal and
systemic biases, and sources of power when interacting or communicating
with colleagues, clients, and external partners. Support policies,
practices, and decisions that demonstrate our shared accountability for
racial equity. Foster a positive working environment. Coordinate efforts
across teams, programs, and partner organizations. Maintain professional
behavior and strict confidentiality. Position Purpose The Direct Service
Advocate (DSA) is responsible for providing support, advocacy and role
modeling to adult, teen, and child program participants living in the
YWCA\'s residential programs. DSA\'s are part of a team model working
with peers, supervisors, clinicians and outside connections to best
serve program participants. DSA\'s support the agency mission and trauma
informed service model in order to provide safe, consistent and quality
Services To Vulnerable Populations. Essential Responsibilities Conduct
shelter screenings and intakes as needed. Provide crisis intervention as
needed. Help residents become acquainted with shelter and other
residents upon arrival. Provide counseling to resident upon arrival and
as needed throughout their stay. Responsible for maintenance and upkeep
of the facility and property (including, but not limited to: vacuuming,
laundry, shoveling, mopping). Ensure residents are following shelter
schedule, including wake up times as applicable. Enforce shelter rules
and guidelines. Engage with residents at meal time and ensure that
residents clean up their area prior to leaving dining area. Ensure
completion of chores as applicable. Required to work alone in the event
of a staff call-out. Complete all required paperwork and maintain client
records. Attend monthly staff meetings. Provide transportation to
residents and adhere to all safety laws/policies regarding seat belts,
car seat requirements and speed limits at all times. Perform other
related duties as needed. Qualifications Associate\'s degree plus 1 - 3
years of experience in human services; Experience working in residential
setting preferred; Familiarity with issues of domestic violence;
Experience with survivors of gender-based violence and exploitation;
Experience addressing the impacts of decisions and actions on multiple
communities; Understanding of both interpersonal and structural racism
and bias; Ability to represent agency from a management perspective in
an active union environment; Excellent written and organizational skills
including computer skills; Must be able to be covered by the agency\'s
insurance policy; and Must be able to lift 40 lbs.
MA, US Salary Range: \$20.00 To \$20.00 Hourly Job Title: Direct Service
Advocate Reports to: DVSS Program Director Schedule: Part-time; Sunday,
Friday one week and Monday, Saturday, 3pm-11pm; 30 hours biweekl FLSA
Status: Non-Exempt The YWCA of Western MA is dedicated to eliminating
racism and empowering survivors. The YW provides a safe place for
survivors of domestic violence, sexual assault, and human trafficking.
Our programs and services include crisis shelter and transitional
housing for survivors and their families, counseling, SAFEPLAN court
advocacy, community education, supervised visitation, and vocational
training for youth. The YWCA provides services at several sites,
including Holyoke, Northampton, Westfield, and our primary Springfield
campus. Expectations of all employees In the performance of essential
and general job responsibilities, all YWCA employees are expected to:
Demonstrate commitment to the YWCA\'s mission and principles of
trauma-informed work. Represent the YWCA in a professional and competent
manner to participants, community members, organizational partners, and
other stakeholders. Reflect on and interrupt assumptions, personal and
systemic biases, and sources of power when interacting or communicating
with colleagues, clients, and external partners. Support policies,
practices, and decisions that demonstrate our shared accountability for
racial equity. Foster a positive working environment. Coordinate efforts
across teams, programs, and partner organizations. Maintain professional
behavior and strict confidentiality. Position Purpose The Direct Service
Advocate (DSA) is responsible for providing support, advocacy and role
modeling to adult, teen, and child program participants living in the
YWCA\'s residential programs. DSA\'s are part of a team model working
with peers, supervisors, clinicians and outside connections to best
serve program participants. DSA\'s support the agency mission and trauma
informed service model in order to provide safe, consistent and quality
Services To Vulnerable Populations. Essential Responsibilities Conduct
shelter screenings and intakes as needed. Provide crisis intervention as
needed. Help residents become acquainted with shelter and other
residents upon arrival. Provide counseling to resident upon arrival and
as needed throughout their stay. Responsible for maintenance and upkeep
of the facility and property (including, but not limited to: vacuuming,
laundry, shoveling, mopping). Ensure residents are following shelter
schedule, including wake up times as applicable. Enforce shelter rules
and guidelines. Engage with residents at meal time and ensure that
residents clean up their area prior to leaving dining area. Ensure
completion of chores as applicable. Required to work alone in the event
of a staff call-out. Complete all required paperwork and maintain client
records. Attend monthly staff meetings. Provide transportation to
residents and adhere to all safety laws/policies regarding seat belts,
car seat requirements and speed limits at all times. Perform other
related duties as needed. Qualifications Associate\'s degree plus 1 - 3
years of experience in human services; Experience working in residential
setting preferred; Familiarity with issues of domestic violence;
Experience with survivors of gender-based violence and exploitation;
Experience addressing the impacts of decisions and actions on multiple
communities; Understanding of both interpersonal and structural racism
and bias; Ability to represent agency from a management perspective in
an active union environment; Excellent written and organizational skills
including computer skills; Must be able to be covered by the agency\'s
insurance policy; and Must be able to lift 40 lbs.
Salary : $20