Communications Manager

Position Summary

The Communications Manager is responsible for planning, creating, and executing communications that strengthen YWCA Greenwich's visibility, support fundraising efforts, promote programs and services, and engage members, donors, and the community.

This is a highly collaborative, hands-on role that manages day-to-day communications across multiple platforms while working closely with the Advancement, Membership, and Program teams to ensure consistent, compelling messaging.

Key Responsibilities

• Develop and implement annual communications plans that support organizational priorities, fundraising initiatives, membership growth, and program participation.
• Create engaging content for email marketing, website, social media, print publications, digital communications, and marketing materials.
• Manage the organization's communications calendar and coordinate messaging across departments.
• Write donor communications, newsletters, impact stories, press releases, brochures, and other promotional materials.
• Partner with the Advancement team to support the Annual Appeal, capital campaign, grant communications, stewardship efforts, and special events.
• Produce the organization's Annual Report and other key publications.
• Collaborate with program staff to identify meaningful client and participant stories that demonstrate the impact of YWCA Greenwich's work.
• Maintain and update website content to ensure information is timely, accurate, and engaging.
• Manage the organization's social media presence, creating content that creatively builds awareness and engagement.
• Attend community events to represent YWCA Greenwich and support program staff.
• Coordinate photography, video, graphic design, printing, and other communications vendors as needed.
• Assist with media outreach and cultivate opportunities to increase organizational visibility.
• Ensure brand consistency across all communications and marketing materials.
• Track communications metrics and recommend strategies to increase engagement and effectiveness.
• Provide communications support for community outreach activities and special events.

Qualifications

• Bachelor's degree in Communications, Marketing, Public Relations, Journalism, English, or a related field.
• Three to five years of progressively responsible communications, marketing, public relations, or nonprofit development experience.
• Exceptional writing, editing, and proofreading skills with the ability to tailor messages for diverse audiences.
• Experience managing social media platforms, email marketing, and website content.
• Strong project management and organizational skills with the ability to manage multiple priorities and meet deadlines.
• Experience using Canva, Adobe Creative Suite (or similar design platforms), Microsoft Office, and email marketing platforms such as Constant Contact or Mailchimp.
• Photography, basic video editing, and content creation experience are highly desirable.
• Experience working with a nonprofit organization is preferred.
• Passion for the mission of YWCA Greenwich and a commitment to equity, inclusion, and community impact.

What We're Looking For

The ideal candidate is a creative communicator who enjoys both strategy and execution. You are equally comfortable interviewing a client for an impact story, writing a fundraising email, updating a website, coordinating with a graphic designer, or covering an event with your camera. You thrive in a collaborative environment, take initiative, and understand the power of storytelling to inspire action.

YWCA Greenwich Key Facts

Around the globe, YWCA operates in 125 countries reaching 25 million women and girls through its work in 22,000 communities. It is the oldest and largest multicultural women’s organization in the world. In the United States, the YWCA, founded in 1855, has almost 200 local associations that serve 2 million members. Since its beginning, the YWCA has been a major force in this country’s struggles for freedom, justice, and equality.

YWCA Greenwich’s mission is to eliminate racism, empower women, and promote peace, justice, freedom, and dignity for all. Through leadership, innovative programs, services, and educational opportunities, YWCA Greenwich is a driving force for a healthier, safer, and more equitable community.

Today, YWCA Greenwich offers over 100 age-specific programs, events and services in a facility that features a fully equipped fitness center, pool, gymnasium, childhood education center, dance and yoga studio, tennis courts, domestic abuse center, art gallery, café, water playground, Kompan structures playground, sand play area, meeting rooms and staff offices. YWCA Greenwich is currently expanding its building and undergoing several renovations, with work to be fully complete in early 2027.

The key programmatic areas are: Harmony Project serving survivors of domestic and sexual violence, Aquatics, Childhood Education programs, Fitness memberships, Health & Recreation Programs, and the Center for Equity and Justice. More specifically:

YWCA Greenwich provides comprehensive direct services to victims of domestic and sexual violence through 24-hour hotlines, crisis intervention, counseling, court advocacy, and emergency sheltering. We added a Civil Legal Clinic and Financial Literacy Coaching to our array of free services to victims of domestic violence. In addition, the YWCA Greenwich provides prevention education through extensive training of key members of the community and age-appropriate domestic abuse prevention programs through the Greenwich Public Schools and independent schools.

YWCA Greenwich has a nationally recognized swim team. The Dolphins, now in its 51th season with well over 200 swimmers, can point with pride to multiple USA Swimming recognition as a “Silver Medal” or “Bronze Medal” Club, placing the team in the top 4% nationally.

YWCA Greenwich boasts a diverse top-rated international preschool center, with children from a variety of racial, ethnic, and economic backgrounds representing not only the United States but also 15 other countries around the world.

EQUAL OPPORTUNITY EMPLOYER

YWCA Greenwich commits to provide equal employment to all qualified persons solely on the basis of job-related skills, ability, and merit, without regard to race, color, age, gender, sexual orientation, gender identity or expression, religion, national origin, ancestry, marital status, veteran status, genetics, physical or mental disability or handicap, or any other protected class status. YWCA Greenwich will make reasonable accommodations for qualified individuals with disabilities, unless doing so would result in an undue hardship, and provide a workplace free from sexual harassment, discrimination, and retaliation.

Black, Indigenous, Latinx, AAPI and LGBQ persons are encouraged to apply.

Salary range: $65,000 to $70,000

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Communications or Marketing, 3 - 5 years

Work Location: Hybrid until November 2026 and then in person

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Retirement plan

Application Question(s):

• Are you proficient in Adobe Creative Suite?

Education:

• Bachelor's (Preferred)

Ability to Commute:

• Greenwich, CT 06830 (Required)

Work Location: In person

Salary : $65,000 - $70,000