Safety Specialist - 3rd Shift

Job Title

Safety Specialist (Welcome Center) – Full Time

3rd Shift

Revision Date

September 23, 2025

Incumbent

Department:

Residential

Location:

Hamilton County

FLSA Status

Non-Exempt

Supervisor

Operations Manager

Supervises

N/A

• JOB SUMMARY YWCA Greater Cincinnati is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. This position plays a key role in supporting this mission through consistent and compassionate engagement.
  
  

The Safety Specialist will greet all who enter and exit shelter, assist with new intakes, monitor the full camera system, intercom system, alarm system, and entry/exit system, as well as managing the operations of the hot room.

Principal Duties & Responsibilities

• Greet all residents, children, staff, volunteers, donors, and community partners coming through Welcome Center.
• Monitor camera (interior & exterior), alarm and intercom systems.
• Facilitate monthly fire drills and complete required documentation.
• Give indoor & outdoor access to residents, volunteers, and partners.
• Initiate intake process.
• Turn on hot room at beginning of shift; manage daily operations of hot room.
• Update emergency service log when needed.
• Attend monthly Incident Review Committee meetings.
• Clean and sanitize the welcome center area during and at the end of each shift.
• Remove and dispose of office trash at the end of each shift.
• Provide and receive completed satisfaction surveys at the time of exit.
• Schedule transportation support approved by the management team.
• Other duties as needed or assigned by the Operations Manager.
  
  

CLERICAL/ADMINISTRATIVE DUTIES

• Submit work orders through Limble system as needed.
• Create signage; laminate as needed.
• Complete sign in/sign out sheets for residents and staff.
• Maintain additional copies on all relevant forms in welcome center.
• Scan and copy paperwork, documentation as needed or requested.
  
  

This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by Operations Manager and other management as required.

• QUALIFICATIONS:
  
  

Required Education/Experience

• High School Diploma/GED with 1-2 years’ experience completing clerical/administrative duties.
• CCTV experience.
  
  

Preferred Education/Experience Skills/Specialized Knowledge/Abilities

• Associate or bachelor’s degree.
• A minimum of 1-2 years working with clients experiencing homelessness.
• A minimum of 1-2 years working with survivors and families experiencing intimate partner violence/family violence.
• A minimum of 1-2 years demonstrating expertise in trauma informed practices and advocacy services.
• Advanced attention to detail and accuracy in all work
• Ability to maintain the highest levels of confidentiality regarding business and staff information
• Intermediate ability to work collaboratively with colleagues
• WORKING CONDITIONS Working Hours/Environment
• 3rd Shift Tuesday - Saturday 9:00 p.m. - 5:00 a.m.
• Work performed typically in a shelter environment; fully on-site with no remote/hybrid option.
  
  

Tools and Equipment Used

• Security wand
• Walkie talkie
• Standard office supplies
• Monitors
• Keys
  
  

Travel

• Must have reliable transportation and valid driver’s license.
  
  

Physical & Mental Demands

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to sit at a desk/workstation for long periods of time.
• Ability to work at a computer terminal for extended periods of time.
• Ability to walk stairs and floors throughout shift.
• Digital dexterity and hand/eye coordination in operation of office equipment.
• Ability to occasionally lift up to 50 pounds with or without a reasonable accommodation.
• Ability to organize and sort closets, drawers, and other spaces.
• Ability to communicate effectively in person and over the phone.
• Body motor skills sufficient to enable incumbent to move around the office and residential environment.
• Additional Mental Requirements: compare, decide, direct, problem solve, analyze, instruct, interpret, support, de-escalate. This job description does not constitute a written or implied contract of employment. This job description is not intended and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer reserves the right to revise or change job duties and responsibilities as the need arises.
  
  

YWCA Greater Cincinnati is committed to building a diverse workforce and strongly encourages applications from women, people of color, individuals with disabilities, veterans, and members of the LGBTQ community. We are an equal opportunity employer and strive to foster an inclusive environment where all individuals feel respected and valued.

YWCA Greater Cincinnati is an equal opportunity employer and will provide reasonable accommodations to qualified individuals with disabilities to perform the essential functions of the position.