Part-Time Support Advocate

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If you would like to apply for one of our open positions, please mail your resume and completed application to Cheryl Martin, YWCA, 118 Vine St., Evansville, IN 47708 or email it to jobs@ywcaevansville.org.

The YWCA does not discriminate against any employee, applicant, client, contractor, or agency because of race, color, religious creed, national origin, age, sex, handicap or disability, marital status, or political affiliation.

Part-Time Support Advocate

(Weekends - Daytime Shift)

24 hours/week

YWCA Evansville is looking for a new part-time team member to add to its weekend staff to be a first-responder to crisis calls and walk-in clients. YWCA provides shelter and services to those fleeing domestic violence and their children as well as women seeking sobriety. Advocate will be cross-trained to assist in all housing programs. The ideal candidate will have prior customer service experience or experience working in an agency serving vulnerable populations. This position will work with diverse populations and interact with clients and staff in a sensitive, non-judgmental open-minded manner.

Candidate must be highly dependable, and possess a strong work ethic.

Please note that this is a part-time day position with working the hours of 7 a.m. to 7 pm. on Saturday and Sunday for a total of 24 hours per week. Rate of pay is $16 per hour. Additional hours may be available. We also offer a sub incentive program providing bonus dollars for picking up extra shifts.

STARTING SALARY $16/hour

Benefits available to part-time staff include personal days and a pension plan. Part-time employees may also contribute to an optional 403(b) retirement plan.

For more information, mail an employee application to Cheryl Martin, YWCA, 118 Vine St., Evansville, IN 47708 or email it to jobs@ywcaevansville.org.

Responsibilities

• Serves as primary first responder to crisis calls and collects basic crisis call information if all other staff are busy;
• Answers calls and transmits messages;
• Follows procedures regarding calls for clients;
• Responds to client needs in a trauma informed manner;
• Accepts and receipts program, rental, and other funds;
• Balances cash drawer at start and close of shift if applicable;
• Assists visitors and provides general information about programs and services;
• Keeps front desk, reception area, and kitchen clean and neat;
• Updates information files and message board;
• Assists with mailings and other clerical duties as requested;
• Responds to emergencies in a calm and professional manner;
• Acts as security person in monitoring visitors to the building and refers any problems to appropriate staff;
• Utilizes on-call system for emergencies;
• Remains familiar at all times with current emergency procedures;
• Maintains confidentiality;
• Responds to client needs in a respectful and sensitive manner;
• Attends a minimum of 10 hours a year of professional development conferences and workshops as recommended and approved by supervisor;
• Attends mandatory staff meetings;
• Maintains current CPR/AED/BBP/First Aid certification;
• Responds to needs of housing clients in case of emergency;

Qualifications

Minimum of a High school diploma or equivalent; experience in social service field preferred; good communications skills; and ability to interact with others in sensitive, open-minded manner. Experience with data entry and with using Microsoft Office applications such as Excel, Word and Outlook.