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Senior Billing Manager

Yusen Logistics
Franklin, TN Other
POSTED ON 11/5/2026
AVAILABLE BEFORE 11/3/2027

Overview

The Billing Sr Manager managing responsible for ensuring accurate and timely invoicing for Yusen for all divisions, billing staff, tracking Billing KPIs, and monitoring Billing performance to ensure efficiencies and drive performance excellence.

 

This position is fully onsite based out of the Franklin, TN office. 

Responsibilities

  • Provide oversight into the Billing department for Yusen Logistics (Americas) Inc., across divisions and using multiple operating systems
  • Implement best practices, developing standardized review procedures and ensure billing policies and procedures are adhered to
  • Supervise to ensure the customer billing is accurate and timely
  • Develop the skills within the team members of the department, communication, analytical and reporting
  • Oversee the preparation and distribution of regular periodic reporting, the purpose being to report to senior management accounts in at risk industries and sectors
  • Manage and supervise the Billing department staff to include development of department goals, performance management, staffing, training/ staff development and performance appraisals
  • Monitor the billable charges by reviewing reports such as: open billing reports and dashboards
  • Train and familiarize staff in current billing policies and procedures.
  • Review, maintain, and generate reporting to identify unbilled charges and billing accuracy.
  • Other duties as assigned.

Qualifications

  • Bachelor’s degree or equivalent accounting experience is required.
  • Minimum of eight (10) years of Revenue Cycle / Billing experience with four (4) years at department management level
  • Strong knowledge and understanding of billing procedures
  • Excellent verbal and written communication skills
  • Ability to make sound business judgments while protecting the interests of company
  • Ability to communicate with all levels of management
  • Excellent analytical and financial analysis skills
  • Strong organizational and time management skills
  • Ability to handle multiple tasks simultaneously while paying attention to detail
  • Ability to gather and interpret data, compile information and prepare reports
  • Ability to train new hires in policies and procedures
  • Ability to develop and mentor staff

 

Essential Job Functions

 

  • Maintain regular and punctual attendance.
  • Travel overnight as required. (up to 10%)
  • Work cooperatively with others.
  • Interact with employees and customers in an appropriate manner.
  • Use a computer for tasks such as communicating via email and preparing reports and work schedule using various operating systems and Microsoft software (including MS D365).
  • Review and analyze data and information concerning customer billing.
  • Plan, prioritize and monitor Billing activities.
  • Complete/oversee the completion of assigned tasks/projects in a timely manner.
  • Comply with all Company policies and procedures

 

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

 

Benefits

Yusen offers a generous Employee Benefits Package including:

  • Medical, Dental, and Vision beginning the 1st of the month following start date
  • 401k with a company match
  • Standard 10 days PTO 
  • Eligible for bonus plan
  • 7 Paid Holidays 
  • Eligble for OT pay if applicable 
  • Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

 

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

www.yusen-logistics.com/

 

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

 

Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.

Hourly Wage Estimation for Senior Billing Manager in Franklin, TN
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