What are the responsibilities and job description for the PM Server - Lennox Hotel position at Yurbban Hospitality Group?
About Yurbban Hospitality Group
At Yurbban, we don’t just offer accommodation, we create moments worth remembering. We are a hotel group with soul, where hospitality, sustainability, and authenticity go hand in hand. We are driven by the desire to surprise, to do things right, and to enjoy the process along the way.
Our Essence
WOW, CONSCIOUS, HONEST, PASSION, and TEAM are much more than just words: we love to innovate, we care for people and the planet, we act with transparency, we give 100% in every challenge, and above all, we work together to achieve it.
Why Join Us
Being part of Yurbban means growing in an environment where ideas matter and good vibes are part of our DNA. We operate hotels and restaurants in Barcelona, Madrid, Seville, San Sebastián, Miami, Chía, and Bogotá, with a clear purpose: to make every experience unique.
We’re Looking for a PM Server
Responsibilities:
- Greet guests promptly and professionally.
- Present menus and explain specials.
- Answer questions from guests.
- Make recommendations and upsell food, beverages, desserts, and specialty items.
- Take accurate food and beverage orders.
- Enter orders correctly into the POS system.
- Deliver food and beverages according to service standards.
- Check back with guests to ensure satisfaction.
- Anticipate guest needs before being asked.
- Process payments accurately and thank guests upon departure.
- Maintain table cleanliness throughout service.
- Refill beverages as needed.
- Remove used plates, glassware, and utensils promptly.
- Reset tables efficiently for the next guests.
- Complete opening side work.
- Complete closing side work.
- Ensure menus are clean and presentable.
- Polish silverware and glassware.
- Maintain cleanliness.
- Follow all food safety and sanitation standards.
Requirements:
- Previous restaurant, hotel, hospitality, or customer service experience preferred.
- Ability to communicate effectively in English. Additional languages are a plus.
- Strong interpersonal and guest service skills.
- Ability to work in a fast-paced environment while maintaining professionalism.
- Ability to multitask and prioritize responsibilities.
- Basic mathematical skills for handling checks, payments, and cash transactions.
- Ability to work flexible schedules, including weekends, holidays, mornings, evenings, and special events.
- Ability to stand and walk for extended periods of time.
- Ability to lift and carry trays, plates, glassware, and restaurant supplies up to 25 pounds.
- Ability to follow company policies, SOPs, and service standards.
Schedule: This position requires fully availability during afternoons and evenings. Weekends required.
Work Location: Miami South Beach, FL.
Physical Demands: Prolonged periods of being stand and lifting 15 pounds or more
Work Authorization: Employee must be legally authorized to work in the United States.
FSLA Classification: Non-exempt
What We Offer:
- Salary according to position and experience
- Career growth opportunities within a fast-expanding group
- Continuous training through Yurbban Academy
- A workplace where professionalism and great atmosphere go hand in hand
- Quarterly afterworks and teambuilding activities
- Paid Time off, Holidays paid your birthday off
- Discounts on all national and international stays for you, your family, and friends.
- Discounts on Wellness and GYMs
- Health and Retirement (Health, Vision, Dental, Alternative Care and retirement plans)
If you want to be part of an experience where every day is an opportunity to create unforgettable moments for our guests, apply now!
Join Yurbban Hospitality Group!