Manager, Internal Communications

Ready to make your mark at an iconic global powerhouse? Join Yum! Brands - the parent company behind KFC, Pizza Hut, Taco Bell and Habit Burger & Grill - be a part of our reinvention for Greater Growth.

We are a culture-driven company where innovation, collaboration, and passion fuel everything we do. We’re seeking talented individuals to make a difference across our global business. Whether you’re just starting out or stepping into leadership, you’ll help shape our future by delivering results that matter and bringing your smart, heart, and courage to the table.

If you’re ready to grow with a company that values curiosity, high performance, and meaningful work—join us. Let’s build the future of Yum! together!

The Manager, Internal Communications will connect and energize Yum! employees by translating our mission, culture and business priorities into clear, inspiring communications that drive alignment and belonging. In this role, you’ll serve as a strategic storyteller and trusted advisor, shaping narratives that make complex initiatives simple, human and actionable.

You’ll bring curiosity, creativity and a change-seeker mindset to elevate how our people experience information across channels. As a relationship builder and collaborative partner, you will influence cross-functional teams, champion employee engagement, and help build a forward-thinking internal communications strategy that strengthens our culture and empowers employees to do their best work.

This position can be based in Louisville, KY or Plano, TX.

Salary Range: $125,200 - $147,200 annually bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

Responsibilities

Strategic Communications

• Develop and execute communication strategies aligned to Yum!’s mission, culture, priorities and values.
• Distill complex business initiatives into clear, actionable messages that resonate with employees.
• Proactively identify communication needs, risks and engagement opportunities.
• Serve as a strategic partner to leaders, providing guidance on messaging, tone, timing and engagement.

HR & People Communications

• Lead communications for HR programs and initiatives that support attraction, retention and career development.
• Build campaigns and content that strengthen employee engagement, recognition and belonging.
• Partner with HR to ensure consistent, employee-centric messaging across people-related programs.

Channel Management & Content Creation

• Manage and evolve internal channels (e.g., intranet, newsletters, digital screens, town halls) to deliver a cohesive employee experience.
• Write and edit compelling, high-quality content, including articles, presentations, scripts, leader messages and storytelling assets.
• Enhance content through strong editorial judgment, creativity and an understanding of what drives engagement.

Change Management & Transformation

• Support communication strategies for enterprise-wide transformations spanning technology, process and business evolution.
• Ensure employees feel informed, inspired and equipped throughout periods of change.
• Translate technical or operational changes into clear narratives that reduce confusion and build confidence.

Collaboration & Partnership

• Work closely with brand teams and cross-functional partners (may include HR, Legal, Finance, Supply Chain and others) to deliver integrated, timely communications.
• Build trusted relationships with leaders and project teams to ensure communications influence decision-making and execution.
• Advocate for the employee voice and experience in planning and strategy discussions.

Minimum Requirements

• 10 years of experience in internal communications, HR communications or related strategic communications roles.
• Proven ability to develop and execute communication strategies across audiences, channels and formats.
• Strong writing, editing and storytelling skills with a portfolio that reflects clarity, creativity and adaptability.
• Experience advising senior leaders and managing communications for enterprise-wide programs.
• Demonstrated ability to lead large initiatives, manage multiple priorities and deliver with excellence.
• Skilled in digital platforms, collaboration tools and data-driven communication approaches.

Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! - Click here.

At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”) (collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

This posting will be open for a minimum of two weeks. Applications will be accepted on an ongoing basis until a candidate is selected.

Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.