What are the responsibilities and job description for the Accounts Receivable Specialist position at Yukon Outfitters?
About Yukon Outfitters
Yukon Outfitters is a growing outdoor lifestyle brand specializing in premium coolers, drinkware, bags, and custom products. We are seeking a detail-oriented and organized Accounts Receivable Specialist to join our team. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to build positive relationships with customers while ensuring timely collections and accurate financial records.
Overview
The Accounts Receivable Specialist is responsible for assisting with the company's accounts receivable process from invoicing through payment collection. This role ensures invoices are processed accurately and on time, customer accounts remain current, and outstanding balances are collected professionally while maintaining exceptional customer service. This position will also work closely with our national sales team to strengthen retail relationships with the purpose of obtaining timely payment of invoices. Ideal candidate is expected to work from 8am - 5pm with occasional weekends per quarter if necessary.
Responsibilities
- Generate and process custom product, wholesale dealer and other non EDI invoices accurately and in a timely manner.
- Learn and maintain each customer's specific billing requirements, including invoice formats, submission methods, payment portals, and supporting documentation. Ensure invoices are submitted accurately, on time and in compliance with customer-specific guidelines to help prevent payment delays.
- Prepare and distribute monthly customer statements.
- Monitor accounts receivable aging reports and identify past-due accounts.
- Contact customers regarding overdue balances through phone calls and email.
- Maintain detailed collection notes and customer communication records.
- Work closely with the Customer Success and Accounting teams to resolve customer account issues.
- Establish and maintain positive relationships with customers while managing collections professionally.
- Generate weekly and monthly accounts receivable reports for management and sales team members.
- Support administrative and accounting projects as assigned.
- Investigate and resolve customer chargebacks, short payments, deductions, and billing discrepancies by researching invoices, purchase orders, proof of delivery, payment history, and supporting documentation. Work directly with customers and internal departments to validate claims, resolve disputes promptly, recover outstanding balances when appropriate, and ensure account records are accurate and up to date.
- Process new customer credit applications, verify and research credit references, evaluate customer creditworthiness, and assist in establishing appropriate credit limits in accordance with company policies. Monitor existing customer credit limits, recommend adjustments based on payment history and account activity, and maintain accurate credit documentation and records.
Qualifications
- Associate's degree in Accounting, Business, Finance, or related field preferred (or equivalent work experience).
- Minimum of 3 years of Accounts Receivable, Accounting, and Collection experience preferred.
- Experience with ERP systems (NetSuite experience is a major plus).
- Extreme proficiency in Microsoft Excel and Google Suite products.
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Professional and courteous customer service skills.
- Ability to maintain confidentiality. - Candidate will need to pass a background check
Preferred Skills
- Collections experience.
- Business-to-business (B2B) collections experience.
- Experience with ERP/accounting software.
- Ability to analyze aging reports and recommend collection strategies.
Benefits
- 6 Paid holidays - New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Day
- PTO of 1 week is eligible after 4 months of employment
- 70% of employee Health insurance paid for by Yukon Outfitters
- Dental Plan available
- Vision Plan available
- Retirement benefits via company matching 401k
- Employee discount on Yukon Outfitters Product
Compensation
- 40k - 50k /- depending on experience and education credentials
- Attractive bonus plan tied to lowering AR dating and high rate of successful collections
Work Location: In person
Salary : $40,000 - $50,000