Import/Export Coordinator

Full Job Description

Position: Import & Export Operations Specialist

Key Responsibilities:

This position requires bi-lingual candidates who speaks (Chinese and English) preferably Mandarin/Cantonese

• Serves as an Import/Export Specialist for the company for all shipping and freight forwarding, customs regulation, multiple modal transport.
• Tracking and Tracing all in transit Import & Export Shipments.
• Deal directly with the overseas vendors when needed for the new bookings, targets etc.
• Deliver a high level of customer service follow-up.
• Manage and track all shipments milestone/ timelines from origin to destination and communicate information to both our teams & freight forwarders.
• Coordinate shipments arrival processes & deliveries setup both domestic and international while adhering to on-time expectations
• Support Management when requested to create reports for assigned customers
• Verify and approve bills from Freight forwarder and make sure bills are paid on time without any delay.
• Maintain back-up for all related charges for each shipment & provide the same to Account Payable for assigned freight invoices.
• Arrange Trucker / Dispatch shipments
• Receiving and organizing all inbound and Outbound documentation related from all International Origin teams for all accounts
• Open files, issue arrival notices, audit carrier rate & Freight rate etc.
• Take care of export shipments and issue invoices to the Freight forwarder based on information provided by the planning team.
• Communicate with carriers, brokers and customers for problem resolution or customer service

requests.

• Contact broker to ensure proper U.S. Customs Clearance.
• Reporting to Management on cargo tracking updates.
• Provide updates via phone, email, and Excel
• Update Internal System with all shipment details and status updates

Job Type: Full-time

Job Types: Full-time, Part-time

Pay: $3,500.00 - $4,500.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Rancho Cucamonga, CA 91701: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Rancho Cucamonga, CA 91701

Salary : $3,500 - $4,500