Liquor Store Manager

Job Summary:

We are seeking an experienced, responsible, and customer-focused Liquor Store Manager to oversee the daily operations of our liquor store. The ideal candidate will have strong leadership skills, retail experience (preferably in the alcohol industry), and a commitment to delivering excellent customer service while ensuring compliance with all state and local liquor laws.

Key Responsibilities:

Operations Management:

• Oversee the daily operations of the store, including opening and closing procedures.
• Maintain clean, organized, and safe store conditions.
• Ensure proper inventory levels and manage stock rotation to reduce shrinkage and expired items.

Staff Management:

• Hire, train, schedule, and supervise store staff.
• Provide coaching and performance feedback to employees.
• Ensure staff compliance with alcohol laws, including ID checks and refusal of service protocols.

Customer Service:

• Deliver outstanding customer service and resolve customer complaints effectively.
• Educate customers on products, promotions, and responsible alcohol consumption.

Sales & Merchandising:

• Monitor sales and develop strategies to increase revenue.
• Ensure attractive, legal, and compliant product displays.
• Implement promotional campaigns and in-store tastings (if permitted).

Compliance & Safety:

• Enforce strict compliance with all federal, state, and local laws regarding the sale of alcohol.
• Maintain records for inspections and licensing.
• Train staff on proper procedures for handling alcohol and dealing with intoxicated customers.

Administrative Duties:

• Conduct regular inventory counts and manage ordering from distributors.
• Handle cash flow, bank deposits, and daily financial reconciliations.
• Generate sales reports and track store performance metrics.

Qualifications:

• High school diploma or GED required; associate’s or bachelor’s degree preferred.
• Minimum 1–3 years of retail management experience (liquor retail experience highly preferred).
• Strong understanding of local/state alcohol laws and compliance.
• Excellent leadership, communication, and interpersonal skills.
• Ability to lift and move cases of alcohol (up to 40 lbs) and stand for extended periods.
• Basic knowledge of POS systems, inventory software, and Microsoft Office.

Working Conditions:

• Must be at least 21 years of age.
• Willingness to work evenings, weekends, and holidays as needed.
• May require occasional travel for vendor meetings, training, or compliance events.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Paid time off

Language:

• Spanish (Preferred)

License/Certification:

• Liquor License (Preferred)

Shift availability:

• Night Shift (Preferred)

Work Location: In person

Salary : $15 - $18