What are the responsibilities and job description for the Bilingual Dispatcher (Mandarin/English) position at yqn?
Job Summary:
We are seeking a detail-oriented and reliable Bilingual Dispatcher (English/Mandarin) to support our transportation operations in Port Reading, NJ. This on-site role is responsible for coordinating and tracking LTL and FTL shipments, ensuring timely delivery, and maintaining clear communication with carriers, drivers, and internal teams.
Key Responsibilities:
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Dispatch and coordinate LTL and FTL shipments from pickup to final delivery
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Monitor shipment status and proactively follow up on delays, issues, or exceptions
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Communicate with carriers, drivers, brokers, and customers in both English and Mandarin
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Post, book, and manage loads using DAT Load Board
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Verify rate confirmations, delivery details, and documentation accuracy
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Maintain accurate shipment records and update internal systems in a timely manner
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Support daily transportation operations and assist with problem resolution as needed
Qualifications:
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Bilingual in English and Mandarin (spoken and written)
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At least 2 years of experience as a dispatcher or transportation coordinator
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Hands-on experience with DAT Load Board
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Solid understanding of LTL and FTL shipping operations
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Strong communication, organizational, and follow-up skills
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Ability to work on-site, full-time, in Port Reading, NJ
Preferred Qualifications:
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Experience working with multiple carriers and brokers
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Familiarity with TMS or logistics management systems
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Ability to work in a fast-paced, deadline-driven environment
Work Schedule:
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Full-time, on-site
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Monday–Friday (8:30AM - 5PM)
Pay: $21 - $27 per hour
Salary : $21 - $27