Seasonal Program Assistant

Since 1982, over 160,000 youth have been helped with Youth Opportunities Unlimited (Y.O.U.) programs. Y.O.U. helps teens and young adults, ages 14-24 living in economically distressed communities succeed by providing educational and workforce opportunities, skills development, and access to career pathways. We offer school-based and community-based programs designed to meet the needs of Northeast Ohio employers, with a focus on those industry sectors that provide the most opportunities for career success. At Y.O.U., we are dedicated to excellence and continuous improvement of the quality of our services to youth, employers, and the community.

Job Purpose

The Program Assistant works with the Administrative Team Leader to support the full implementation of the Summer Youth Employment Program (SYEP). This includes delivering supplies to Job Coach team in the field and returning sensitive participant information to the Y.O.U. office for processing. This person will work to correct errors identified in participant files to ensure young people are able to participate in the SYEP. This will require regular interaction with participants and their families.

Essential Functions

• Assist Administrative Team Lead with program operational duties to ensure smooth implementation and execution of program goals.
• Sustain an open line of communication between program and participant/families related to process of correcting file errors.
• Enter accurate and complete information into database management systems.
• Provide timely reports to program management and partners as directed and required.
• Transports eligibility files and supplies to other staff in the office or in other locations throughout the community.
• Meet with participants and their families in the community as necessary to gather required documentation.
• Help fix errors contained in the files by contacting families of potential participants.
• Ensure that office supplies and relevant equipment are in adequate supply and are well maintained.
• Assist with general administrative duties including taking messages, photocopying, responding to correspondence, answering telephones, filing, etc.
• Prioritize and manage all incoming requests for assistance in a professional manner.
• Pick up and deliver messages, documents, packages, and other items between offices or departments within Y.O.U.
• Assist in review of timesheets for correctness before payroll transactions and assist in rectifying errors as needed.
• Work with Payroll Specialist to ensure that employee payroll can be processed accurately and in time.
• Respond to payroll queries from employees, worksite supervisors, and Y.O.U. staff in a timely manner.
• Other duties and projects assigned.

Benefits

• Medical, dental, vision benefits available with coverage beginning the first of the month following date of hire.
• Retirement Plan Options
• Paid Parking
• Paid Holidays
• End of Assignment Bonus: $500

Education

• Associate degree in a relevant field (e.g., Business, Communications, Education, Social Work) from an accredited college or university preferred or required.
• An additional 2 years of work experience as detailed below can be substituted in lieu of an associate degree. High School Diploma or equivalent required.

Requirements

• Experience working with inner city youth and young adults.
• Must have reliable transportation for travel to various work sites.
• Must pass a BCI/FBI criminal background check as a condition of employment.

Knowledge, Skills and Abilities

• Belief and commitment to Y.O.U.’s mission, vision, and values.
• Must be proficient in Microsoft Office Suite.
• Excellent interpersonal skills, ability to develop and maintain effective working relationships, capable of relating well to people of varied backgrounds and education levels in a courteous and professional manner.
• Extremely strong written and spoken communication skills. Highly attentive to details.
• Ability to juggle multiple tasks and initiatives at once.
• Ability to work in a results-oriented and data driven environment.
• Comfortable using database management systems, including Microsoft Excel and provide timely reports.
• Be flexible to handle potential changes in daily plans quickly.
• Ability to work independently and as part of a team under minimal supervision.

Work Environment

• This position is based in-office 5 days a week.
• The position may also include occasional travel to offsite locations for meetings, programs, events, or activities as part of assigned responsibilities.
• The work pace for this position is usually fast paced where work is required for up to 2 hours at a time. This position requires such physical abilities as sitting for computer and phone work for long periods of time, lifting up to 25 lbs periodically and carrying office supplies, standing, and walking throughout the office buildings.
• Social interaction with team members, vendors, partners and/or participants frequently.
• The environment in which the job is performed outside a normal office space may include exposure to extreme temperature, noise, or other hazards.

Assignment Details:

• Assignment Length: March 24th through September 11th
• Schedule: Mon-Fri | 8am-4pm (37.50 hrs per week)

All applicants are considered without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, age, disability, marital status, parental status, veteran status, military service, family medical history, genetic information, or any other characteristic protected by applicable federal, state, or local law.