Case Aide II (UIM)

Youth For Tomorrow is a 501 (c) (3) and a faith based, non-profit organization, founded in 1986 by Hall of Fame Football Coach Joe Gibbs. The organization is large, diverse, experienced and committed to serving at-risk youth.

Benefits
YFT offers competitive pay, continuing education, and ongoing trainings. We offer a comprehensive benefit package for full-time employees such as medical, dental, vision, group life insurance, and up to a 5% retirement match. We also offer supplemental insurances such as life, short-term disability, critical illness, accident insurance and legal resources. We have 9 paid holidays and personal time off accruals

Role and Responsibilities

1. Works directly with the Case Management team for completion of Family Reunification Packet (FRP), as instructed by Case Aide Coordinator.
2. Assist Case Managers with the facilitation of discharges for unification, age outs, and age re-determinations.
3. Ensure resident files are compliant with DSS and federal government regulations as directed by Assistant VP of ORR Services and Quality Assurance Coordinator.
4. Provide customer service support for incoming calls and/or inquiries from sponsors regarding unaccompanied child unification.
5. Perform administrative duties as requested, including creating documents and reports, filing, inventory and order office supplies, etc.
6. Assist Case Managers in the maintenance and/or modification of agency data collection system and assist with completion of necessary statistical reports as requested.
7. Serve as interpreter for Spanish speaking residents and others with limited language capacity as needed.
8. Must be able to participate in rotations for the transportation and day care of tender aged minors. This may be outside of core YFT hours.
9. Attend all training mandated by YFT, government agencies, and licensing and placing agencies.
10. All duties and responsibilities will support meeting the structured program of care outlined in DBHDS and DSS state standards (DBHDS: 12VAC 35-46-800; DSS: 22 VAC 40-151-720).
11. Other duties as assigned by the CEO or supervisors

Qualifications and Experience

•    High School diploma or GED
•    Bilingual in Spanish and English required
•    Current, active driver’s license and good driving record
•    Minimum of two years of clerical or administrative experience utilizing MS Office software such as Word, Access, Excel, and PowerPoint preferred.
•    Ability to type 50 WPM highly preferred
•    Excellent written and oral communication skills
•    Experience working with at-risk and minor refugee youth highly preferred
•    Able to work full-time, with flexibility to work overtime as needed
•    Ability and willingness to work some early mornings, evenings and weekend days.
•    Ability to travel for short business trips
•    Excellent organizational, time management, and attention to detail

Core Competencies

•    Uses language effectively to gather information and communicate with clarity, precision, and purpose using both verbal and written language
•    Ability to communicate well with agencies, parents and youth
•    Ability to work independently and as a team
•    Excellent time management skills, prioritizing work to meet deadlines.
•    Ability to function well in a fast-paced and at times, stressful environment.
•    Maintain 40 hours weekly on campus and flexibility to work overtime as needed
•    Efficient and effective use of technology, general office machines and telephone systems
•    Promotes a positive and supportive work environment through encouragement, training, advocacy and accountability
•    Exhibits respect and understanding of others to maintain professional relationships
•    Adapts to changes while remaining focused on goals, prioritizes tasks, and applies knowledge to new circumstances

Youth for Tomorrow provides equal employment opportunities to all employees and applicants for employment and prohibits illegal discrimination and harassment based on race, sex, color, national origin, age, disability, genetics, or veteran status.  Youth for Tomorrow exercises its right as a religious organization to employ people consistent with its religious beliefs, practices, and observances.