What are the responsibilities and job description for the RISK MANAGEMENT SPECIALIST position at Youth For Christ USA Inc.?
Position Summary
The Risk Management Specialist provides customer-focused Risk Management support to the YFC movement. This role guides stakeholders through risk management processes with clear communication, advocacy, and ongoing oversight across case queues and assigned projects from submission through resolution.
The position expands Risk Management team capacity to support strategic growth by providing operational assistance across core risk management functions, absorbing increased workload generated by new initiatives and expanded mission activities, and strengthening depth and redundancy on the team.
This role enhances customer service focus, responsiveness, consistency, and continuity as volume and complexity increase, including support within the tier 3 claims and insurance strategy space.
Essential Functions
Because the overriding religious purpose and mission of Youth for Christ USA is to communicate and introduce the Gospel of Jesus Christ to young people and their families, and in that regard to make, educate and encourage life-long disciples of the Lord Jesus Christ, it is very important that you as an employee in the movement of Youth for Christ be recognized as an associate minister of the Gospel.
As an employee of Youth for Christ and an associate minister of the Gospel, YFC expects all employees to:
Seek God’s guidance and wisdom, through prayer and meditation, for the organization as a whole, as well as for specific ministry initiatives.
Participate and lead regular times of prayer, devotion and worship as a regular aspect of your role within YFC.
Teach and preach from the Holy Bible at YFC staff meetings, conferences, camps and events.
Model empathy, humility and care for all people. This includes promoting equity and inclusion in words and in the practice of faith expression.
YFC employees will have an opportunity to be commissioned or licensed as a minister of the Gospel through the established Youth for Christ process, and/or ordained by an outside body recognized by Youth for Christ USA.
YFC Cultural Attributes
Our cultural attributes are not about competency. It is an obedience to the call of Christ on our lives. YFC believes that spiritually healthy adults foster healthy relationships with our kids. We place a heavy commitment and emphasis on developing and equipping a Christ-centered life marked by Enduring Humility, Relentless Trust, Joyful Camaraderie, Courageous Faithfulness and Kingdom Inspired Diversity.
Our leaders are expected to be willing to demonstrate and/or possess the following:
All YFC employees are expected to regularly and actively participate in faithful activities that advance the stewardship functions of YFC/USA. These activities will include—but are not limited to— extending invitations to fundraising events, recruiting personal circle of influence/YFC donor contacts, sending letters, handwritten notes, personal calls, and personally ministering to donor contacts.
Budget Responsibilities
A Budget Manager is responsible for aligning all financial resources to the YFC/USA strategic plan in accordance with the delegation and direction of the Division Head. The Budget Manager is responsible for coding, approval, and financial decision-making for their assigned Division, Department and/or Action Plan budget. When a budget is overfunded or underfunded, the Budget Manager is responsible for course correcting through the MCCR process.
Position Requirements
Knowledge & Skills
The ability to communicate orally with customers, vendors, management, and other co-workers is crucial. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.
Activities require the ability to remain in a stationary position 50% of the time, occasionally move about inside the office to access files or office equipment, operate a computer and other office productivity machinery, such as a calculator, handheld devices, copy machine, and computer printer.
No heavy lifting is expected, though occasional exertion of up to 10 lbs. of force may be required. Good manual dexterity is required for the use of computers, mobile devices, and other productivity technologies.
The job is performed indoors in a traditional office setting. Extended periods of sitting and extensive work at a computer and phone are normal.
Travel Requirements
Occasional, once or twice annually
Benefits
EEO Statement
Youth For Christ (YFC) provides equal employment opportunities (EEO) to employees and applicants for employment without regard to race, color, sex, national origin, age, handicap, marital status, or other unlawful discriminatory characteristics in accordance with applicable federal, state, and local laws.
YFC is classified as an Association of Churches, and as such, our hiring practices reflect that designation. As a religious nonprofit organization, Youth For Christ incorporates within each leader role the requirement to model, teach, share, and live the faith. The relationship between YFC’s mission and each of its leaders is its lifeblood, and as such, does
at all times and in all instances reserve the right to make employment decisions based upon a person’s religious beliefs, personal character and lifestyle consistent with our understanding of the Bible or with our overall goals and requirements for Christian ministry.
We seek to create a workplace that is intentional about Kingdom-Inspired Diversity. Our commitment to our employees extends to their opportunities for growth, development, promotion, training, and compensation.
We will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in an undue hardship to the organization.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
EEO Statement
Youth For Christ (YFC) provides equal employment opportunities (EEO) employees and applicants for employment without regard to race, color, sex, national origin, age, handicap, marital status, or other unlawful discriminatory characteristics in accordance with applicable federal, state and local laws.
YFC is classified as an Association of Churches and as such our hiring practices reflect that designation. As a religious nonprofit organization, YFC incorporates within each leader role, the requirement to model, teach, share and live the faith. The relationship between YFC’s mission and each of its leaders is its lifeblood and as such does at all times and in all instances reserve the right to make employment decisions based upon a person’s religious beliefs, personal character and lifestyle consistent with our understanding of the Bible or with our overall goals and requirements for Christian ministry.
We seek to create a workplace that is intentional about Kingdom Inspired Diversity. Our commitment to our employees extends to their opportunities for growth, development, promotion, training and compensation.
We will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in an undue hardship to the organization.
Apply
The Risk Management Specialist provides customer-focused Risk Management support to the YFC movement. This role guides stakeholders through risk management processes with clear communication, advocacy, and ongoing oversight across case queues and assigned projects from submission through resolution.
The position expands Risk Management team capacity to support strategic growth by providing operational assistance across core risk management functions, absorbing increased workload generated by new initiatives and expanded mission activities, and strengthening depth and redundancy on the team.
This role enhances customer service focus, responsiveness, consistency, and continuity as volume and complexity increase, including support within the tier 3 claims and insurance strategy space.
Essential Functions
- Serve as a customer focused point of contact for internal stakeholders navigating risk management processes, providing clear communication, guidance, advocacy, and oversight across assigned case queues and projects from submission through resolution.
- Provide operational support across core risk management functions, including claims, insurance, and risk related inquiries, to support continuity and responsiveness as volume and complexity increase.
- Support Tier 3 claims and insurance activities, including case intake, documentation, tracking, follow-up, and coordination, to ensure timely, accurate, and consistent progression.
- Coordinate with internal partners and external service providers, including insurance carriers, brokers, adjusters, and third-party administrators, as appropriate, to support effective outcomes, consistency, and organizational advocacy.
- Assist with workload generated by strategic initiatives, mission growth, and periods of increased demand, and contribute to the continuous improvement of risk management workflows, tools, and communication practices that strengthen depth, redundancy, service quality, visibility, and sustainable coverage across the Risk Management function.
- Other Risk Management/Legal project work as assigned.
- Apply a Design Thinking mindset in daily work, integrating innovation and Christ-centered, human-centered problem-solving into planning, collaboration, and execution.
Because the overriding religious purpose and mission of Youth for Christ USA is to communicate and introduce the Gospel of Jesus Christ to young people and their families, and in that regard to make, educate and encourage life-long disciples of the Lord Jesus Christ, it is very important that you as an employee in the movement of Youth for Christ be recognized as an associate minister of the Gospel.
As an employee of Youth for Christ and an associate minister of the Gospel, YFC expects all employees to:
Seek God’s guidance and wisdom, through prayer and meditation, for the organization as a whole, as well as for specific ministry initiatives.
Participate and lead regular times of prayer, devotion and worship as a regular aspect of your role within YFC.
Teach and preach from the Holy Bible at YFC staff meetings, conferences, camps and events.
Model empathy, humility and care for all people. This includes promoting equity and inclusion in words and in the practice of faith expression.
YFC employees will have an opportunity to be commissioned or licensed as a minister of the Gospel through the established Youth for Christ process, and/or ordained by an outside body recognized by Youth for Christ USA.
YFC Cultural Attributes
Our cultural attributes are not about competency. It is an obedience to the call of Christ on our lives. YFC believes that spiritually healthy adults foster healthy relationships with our kids. We place a heavy commitment and emphasis on developing and equipping a Christ-centered life marked by Enduring Humility, Relentless Trust, Joyful Camaraderie, Courageous Faithfulness and Kingdom Inspired Diversity.
Our leaders are expected to be willing to demonstrate and/or possess the following:
- Ability to humbly serve and honor others even in difficult situations with prayer, consistency, transparency, and resilience. (Enduring Humility).
- Demonstrate proper reliance on God, others, and self through generous giving of time and skills, by collaboratively incorporating others’ ideas, welcoming candid input, recognizing others’ need for grace and extending forgiveness and empathy. (Relentless Trust).
- Prioritize others’ needs for a missional outcome, characterized by joy, with active listening and problem-solving skills, while encouraging and empowering fellow believers. (Joyful Camaraderie).
- Trust God with new approaches and changes, and communicate needs and limits with emotional intelligence*, while seeking confidence and wisdom in Christ. (Courageous Faithfulness)
- Seek and foster authentic Christ-Centered relationships with people of various backgrounds and an inviting environment and empower historically marginalized groups and indigenous populations (within the local context), through active listening, inclusion, advocacy of those who are vulnerable and respect of others’ experiences. (Kingdom Inspired Diversity).
All YFC employees are expected to regularly and actively participate in faithful activities that advance the stewardship functions of YFC/USA. These activities will include—but are not limited to— extending invitations to fundraising events, recruiting personal circle of influence/YFC donor contacts, sending letters, handwritten notes, personal calls, and personally ministering to donor contacts.
Budget Responsibilities
A Budget Manager is responsible for aligning all financial resources to the YFC/USA strategic plan in accordance with the delegation and direction of the Division Head. The Budget Manager is responsible for coding, approval, and financial decision-making for their assigned Division, Department and/or Action Plan budget. When a budget is overfunded or underfunded, the Budget Manager is responsible for course correcting through the MCCR process.
Position Requirements
Knowledge & Skills
- Knowledge of risk management principles, including claims and insurance fundamentals.
- Strong attention to detail and documentation accuracy; sound judgment in complex or high‑risk situations; and the ability to communicate clearly with internal and external stakeholders.
- Demonstrated professionalism in handling sensitive and confidential information; a customer‑service mindset with a servant’s heart; and the ability to collaborate effectively across teams and partners.
- Professional experience in risk management, insurance, or related field.
- Experience handling confidential matters required; experience with insurance claims and coverage preferred.
The ability to communicate orally with customers, vendors, management, and other co-workers is crucial. Regular use of the telephone and e-mail for communication is essential. Sitting for extended periods is common. Hearing and vision within normal ranges is essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.
Activities require the ability to remain in a stationary position 50% of the time, occasionally move about inside the office to access files or office equipment, operate a computer and other office productivity machinery, such as a calculator, handheld devices, copy machine, and computer printer.
No heavy lifting is expected, though occasional exertion of up to 10 lbs. of force may be required. Good manual dexterity is required for the use of computers, mobile devices, and other productivity technologies.
The job is performed indoors in a traditional office setting. Extended periods of sitting and extensive work at a computer and phone are normal.
Travel Requirements
Occasional, once or twice annually
Benefits
EEO Statement
Youth For Christ (YFC) provides equal employment opportunities (EEO) to employees and applicants for employment without regard to race, color, sex, national origin, age, handicap, marital status, or other unlawful discriminatory characteristics in accordance with applicable federal, state, and local laws.
YFC is classified as an Association of Churches, and as such, our hiring practices reflect that designation. As a religious nonprofit organization, Youth For Christ incorporates within each leader role the requirement to model, teach, share, and live the faith. The relationship between YFC’s mission and each of its leaders is its lifeblood, and as such, does
at all times and in all instances reserve the right to make employment decisions based upon a person’s religious beliefs, personal character and lifestyle consistent with our understanding of the Bible or with our overall goals and requirements for Christian ministry.
We seek to create a workplace that is intentional about Kingdom-Inspired Diversity. Our commitment to our employees extends to their opportunities for growth, development, promotion, training, and compensation.
We will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in an undue hardship to the organization.
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
EEO Statement
Youth For Christ (YFC) provides equal employment opportunities (EEO) employees and applicants for employment without regard to race, color, sex, national origin, age, handicap, marital status, or other unlawful discriminatory characteristics in accordance with applicable federal, state and local laws.
YFC is classified as an Association of Churches and as such our hiring practices reflect that designation. As a religious nonprofit organization, YFC incorporates within each leader role, the requirement to model, teach, share and live the faith. The relationship between YFC’s mission and each of its leaders is its lifeblood and as such does at all times and in all instances reserve the right to make employment decisions based upon a person’s religious beliefs, personal character and lifestyle consistent with our understanding of the Bible or with our overall goals and requirements for Christian ministry.
We seek to create a workplace that is intentional about Kingdom Inspired Diversity. Our commitment to our employees extends to their opportunities for growth, development, promotion, training and compensation.
We will make reasonable accommodation for qualified individuals with known disabilities, unless doing so would result in an undue hardship to the organization.
Apply