Business Analyst, EDI & Partner Integrations

Description

JOB DESCRIPTION

• This role is 100% on-site at our Boise, Idaho office**
  
  

Position title: Business Analyst, EDI & Partner Integrations

Reports to: Business Analyst Supervisor

FLSA status: Exempt

Position Summary

Perform business analyst responsibilities in support of YHI’s operational goal of consumer experience maximization and operational excellence. Collaborate with internal and external stakeholders to scope functional business and correlations to technological requirements and business process improvements. Coordinate the implementation of technology changes utilizing change management methodologies and best practices.

Responsibilities (Position May Include Additional Functions Not Listed)

• Perform analysis of operational goals, objectives, and needs of the general business environment. Document requirements define scope and objectives and formulate solutions to support operational goals.
• Serve as subject matter expert and primary point of contact for partner integration technologies and operation.
• Support implementation and maintenance of partner integrations using EDI, XML, and API integrations, as well as other machine-readable file transfers used for data sharing.
• Analyze integration specifications (EDI X12, XML, API), performing gap analysis against current organizational capabilities as well as partner capabilities.
• Onboard and maintain integration with trading partners by leading integration testing cycles as technologies and partners change and evolve.
• Review error files and provide technical guidance for remediation.
• Complete resolution of escalated Technical Issues on consumer accounts, including facilitation of bug/defect review and remediation
• Apply knowledge of business operational needs to identify and propose alternatives to process and technology within the organization.
• Review, analyze, and evaluate business systems and user needs, while utilizing data in support of operational requirements.
• Gather and document information with internal users, business partners, and third-party vendors for process improvements, systems development, and enhancements.
• Identify initial Business Case requirements & other pre-project activities (e.g., high-level requirements, project scope, objectives).
• Collaborate with IT to ensure adherence to business requirements, develop User Acceptance Testing plans, and coordinate testing and document test results of systems functionality and processes.
• Collaborate with project teams to ensure timely delivery and quality of project deliverables.
• Provide support on new initiatives and work with staff as necessary to resolve issues.
• Plan and design business processes and make recommendations and changes in order to improve and support business systems and activities.
• Design and develop data analysis and reporting solutions
• Review and analyze data from multiple internal and external sources
• Perform other duties as assigned.
  
  

Qualifications (Required Knowledge, Skills, Abilities, Education, Experience, Etc.)

• Bachelor’s degree in Business Administration, Information Systems or related discipline
• 3 years’ experience performing business analysis and proven ability to guide and identify business requirements and apply them in practice
• Deep knowledge of EDI protocols: ANSI X12, EDIFACT, XML, AS2
• Familiar with common B2B integration (EDI, API, XML) and communication (AS2, SFTP, VAN) types, including the potential purpose and relevant use cases.
• Experience writing functional requirements and specifications for software development projects
• Ability to research, define and analyze business problems
• Knowledge of software development and maintenance methodologies
• Proficient with Windows and web-based systems including Microsoft Office Suite
• Critical thinking abilities to take complex, ambiguous, abstract requirements and break them into smaller components, patterns, views and features
• Ability to effectively communicate business concepts to technical audiences as well as technical and data concepts to non-technical audiences
• Strong analytical, technical, and organizational skills
• Excellent verbal and written communication as well as business writing skills
• Proven ability in relationship building and facilitation
• Ability to adhere to strict confidentiality policies and procedures consistent with the values and integrity of YHI.
• Demonstrated ability to work within a fast-paced, quickly evolving organization, manage multiple complex priorities and respond effectively to change.
• Ability to work with minimal supervision and under tight deadlines.
• A committed self-starter with exceptional interpersonal, problem-solving, and communication skills with ability to develop and maintain cooperative and productive work relationships.
  
  

Physical & Other Requirements

• Ability to work in office and workshop settings. Frequent facilitation of meetings, workshops, or group meetings. Use of normal office machines and specialized audio-visual equipment for presentations.
• Ability to listen to and understand others as well as ability to give and receive instructions via telephone, computer messages, face-to-face, and in writing. Must possess the ability to write and compose correspondence, memorandums, and reports manually and via computer or email as well as be able to make presentations.
• Availability to work additional hours or weekends as projects demand. Some travel may be required.
• The functions described herein are not the only responsibilities and tasks to be performed by the individual occupying this position. The individual will be required to follow any other instructions and to perform any other job-related duties as required by his/her supervisor or manager. Requirements stated herein are minimum levels of knowledge, skills, and/or abilities to qualify for this position. To perform the responsibilities of this position successfully, the individual will possess the abilities and aptitudes to perform each task proficiently. “Ability” means to possess and apply both knowledge and skill.
  
  

This job description includes the essential functions of the job that an incumbent must be able to perform with or without reasonable accommodation.

This document does not create an employment contract, implied or otherwise. The organization maintains “at will” employment. This job description is subject to review and may be revised or updated at management’s discretion.