Room Attendant

Room Attendant

Are you ready to be a part of a great team with many growth opportunities? Are you someone that smiles at every person you see or are you someone that strives to make a positive difference in someone's day? Join our team as a Room Attendant and contribute to creating memorable experiences for our guests through your commitment to cleanliness and hospitality excellence!

The Room Attendant will perform a combination of tasks in order to maintain the hotel and public space with impeccable standards of cleanliness while embracing the values of company culture and guiding principles!

Responsibilities:

• This position requires you to perform a combination of tasks that maintain hotel premises in a clean and orderly manner.
• Keep work area clean and neat, free from dust and litter.
• Loads carts with supplies needed to perform duties.
• Cleans all guest rooms as assigned within the required time limit. Duties in each room include:
  • Change bed linens and makes bed.
  • Vacuum carpet. Moves furniture as needed to clean.
  • Dust and clean all furniture including picture frames, bed frames, lamps, TV’s, armoires, desks, etc.
  • Clean mirrors, surfaces, windows, walls, etc.
  • Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc.
  • Replace room amenities such as bathroom supplies, drinking glasses, writing supplies, etc.
  • Empties wastebaskets.
  • Ensure guest room set up complies with standards.
  • Reports any discrepancies in room status, why room was not completed, etc. to Inspector.
  • Turns in all Lost & Found items following the standard procedures.
  • Fills out assignment sheet as each room is completed.
  • Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
  • Other duties as assigned
  • Flexible to workday shifts, early mornings, evenings, nights, weekends and holidays

Requirements:

• Prior cleaning experience. To be punctual, dependable, and adaptable to change. 
• Follow instructions, company policies, and safety procedures, while managing their time and resources efficiently. 
• Strong communication, problem-solving, and customer service skills are essential. 
• Teamwork, professionalism, and integrity are also key to success in the role.
• Must have open availability work weekends and holidays 

Physical:

• Able to lift, push, pull a minimum of 50lbs occasionally and 20lbs regularly. 
• Able to bend, twist, and squat repeatedly.
• Able to walk and stand for duration of scheduled shift

We are an organization driven by our Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.