What are the responsibilities and job description for the Service Writer parts manager position at Your Buddy Steves Garage LLC?
JOB DESCRIPTION
Your Buddy Steve’s Garage is looking for an experienced automotive professional who is comfortable with customers, computers, and the daily details that keep a busy repair shop organized.
You do not need to arrive knowing every part of our operation. You do need at least five years of automotive-industry experience, strong computer skills, and the ability to communicate clearly and professionally with customers and technicians. We will train the right person on our specific systems and procedures.
WHAT YOU WILL HANDLE
- Checking customers and vehicles in accurately
- Checking customers out and explaining completed work
- Managing loaner-car checkouts and returns through our software
- Ordering parts and confirming application, pricing, and availability
- Processing parts returns, credits, cores, and warranty items
- Updating repair orders and communicating status internally
- Helping the office and technicians keep work moving without missing details
WHAT WE NEED
- At least five years of automotive-industry experience
- Strong customer-service and verbal communication skills
- Comfortable learning and using multiple computer systems throughout the day
- Organized enough to manage several open tasks without losing follow-up
- Able to communicate effectively with technicians, vendors, and customers
- Willing to ask questions instead of guessing
- Reliable attendance and availability Monday through Friday
- Valid driver’s license
HELPFUL, BUT NOT REQUIRED
- Service-advisor or repair-order experience
- Parts ordering, cataloging, returns, cores, or warranty experience
- Experience with Tekmetric or another shop-management system
- Experience with Gmail, Slack, digital inspections, and loaner-car software
WHAT WE OFFER
- Monday–Friday schedule with no weekends
- medical, dental, and vision insurance
- paid sick/vacation
- A busy, established independent repair shop with steady work
- Direct training on our systems and workflow
- An opportunity to take ownership of an important operating role as your ability grows
HOW WE HIRE
We are looking for experience, not a perfect résumé. Qualified applicants will complete a short phone screen interview followed by an in-person interview built around realistic customer, computer, parts, and workflow situations.
Apply with a résumé that clearly shows your automotive experience and the systems or responsibilities you have handled.
Pay: $20.00 - $30.00 per hour
Expected hours: 42.5 per week
Benefits:
- Dental insurance
- Health insurance
- Health savings account
Work Location: In person
Salary : $20 - $30