What are the responsibilities and job description for the Legal Specialist - Customer Service position at YoungWilliams?
Summary of Position
The Legal Specialist is responsible for preparing case files for court hearings, entering court depositions including order entry, and completing actions on referrals from Staff Attorneys for court follow-up actions. This individual represents YoungWilliams and the State Agency by providing outstanding customer service and accurate follow-through actions for all inquiries and referrals.
Essential Job Requirements- Interface between the Establishment, Enforcement and Interstate Case Managers, other attorneys, Clerk of the District Court and Sheriff's Department to facilitate efficient court activity and legal case management
- Contact necessary parties as needed for court activity
- Generates all legal pleadings
- Assist attorneys with case management to ensure timely and proper case progression
- Ensures that the necessary federal and state elements are included in all legal filings
- Schedule hearings for attorneys
- Assists attorney in court when needed
- Provides customer service to child support staff and the community
- Performs data entry in the state system as needed
- Performs miscellaneous duties related to general case handling in all aspects of the legal system
- Regular and timely attendance
- Other duties as assigned
High School Diploma or GED
Required Experience- One year experience with the judicial process involved in the enforcement and establishment of child support orders preferred
- Excellent customer service skills