Warranty Administrator

The Young Automotive Group is Growing Again!

We are actively seeking a Warranty Administrator / Service Administrative Assistant to support our service department by managing and processing warranty claims accurately and efficiently. This role plays an important part in delivering an exceptional customer experience by ensuring warranty claims are properly verified, submitted, and tracked for timely reimbursement. The ideal candidate is detail-oriented, organized, and capable of thriving in a fast-paced environment while supporting daily service operations. This is a great opportunity for someone with strong administrative skills and knowledge of automotive or trucking warranty processes who is looking to grow within a dynamic dealership team.

We are a large organization that still operates with a family-owned, people-first culture, offering real career growth and long-term opportunities. Full-time employees enjoy excellent benefits, including access to on-site medical options, as well as employee pricing and family discounts across all Young Automotive Group products.

We’ve been recognized as a “Top Workplace” and “Best Company to Work For” in Utah and Idaho for several years and counting—and we’re just getting started.

Benefits:

• 401k Retirement Plan
• Health Insurance
• Dental Insurance
• Life Insurance
• Disability Benefits
• Paid Time Off (Up to 3 weeks per year)

Responsibilities:

• Deliver exceptional customer service to internal and external customers
• Process and submit warranty claims accurately and in a timely manner
• Maintain warranty documentation, service records, and manufacturer compliance
• Reconcile warranty payments, resubmit rejected claims, and follow up on outstanding balances
• Coordinate warranty parts returns, shipping, and tracking with manufacturers
• Stay up to date on factory recalls, bulletins, and required manufacturer training
• Assist with body shop warranty claims and support department operations as needed
• Ensure processes are followed to maintain accurate and reliable data
• Maintain a professional appearance, organized workspace, and dependable attendance
• Perform additional administrative and support duties as assigned

Qualifications:

• You must have a history of successful employment with excellent attendance and punctuality
• Prior experience in the automotive industry is a huge plus
• Knowledge of ADP and Excel is a huge plus
• A desire to learn and grow with a great company
• A valid Driver’s License and good driving record
• Must be able to pass a drug test and criminal background check

Young Automotive Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.