What are the responsibilities and job description for the Front Office Assistant position at Young Talkers Adult & Pediatric Therapy Clinic?
This position is for a front office assistant. There are two other employees working in the front office. The ideal candidate should be comfortable answering inbound phone calls, greeting patients, multitasking, scheduling and confirming patient appointments, checking in patients, billing insurance, posting payments received. They should also possess a friendly demeanor so they can effectively interact with office visitors and the staff.
Responsibilities
- Greet visitors at office
- Utilize our online documentation system for patient scheduling and records
- Schedule and confirm appointments for multiple providers in office
- Submit patient insurance claims and follow up on outstanding claim
- Talk with initial evaluations about the clinic policies
- Copying, scanning, and faxing documents when needed
Qualifications
- Experience with administrative and clerical work Proficiency in Microsoft Office suite
- Strong communication skills
- Strong ability to multitask
- Friendly and upbeat demeanor
- Experience with scheduling is definitely a plus