Account Manager

Company Summary:

At Young Innovations, we foster a dynamic environment where team members make an impact every day as part of a collaborative, inclusive culture. Together, we serve the dental profession and their patients, united in our mission of achieving a Lifetime of Oral Health™

We embrace diverse perspectives and encourage bold thinking, challenging traditional approaches with a bias for action. Whether you’re looking to expand your skills or grow your career, Young is here to support your goals and continuous learning. At Young, YOU are at the core of what we do.

Position Overview:

The Account Manager is responsible for managing and growing a defined territory of dental and oral surgery customers through proactive relationship building, product education, and consultative sales. This role focuses on expanding business within existing accounts while identifying opportunities to win new customers and increase product adoption across key categories including pharmaceuticals, surgical supplies, and biomaterials. This is a phone-based inside sales role responsible for managing and growing a defined territory of dental and oral surgery customers

This role exists to help dental professionals operate more efficiently by connecting them with the products, solutions, and service they need to provide excellent patient care. The ideal candidate is proactive, organized, and motivated by performance metrics while maintaining a strong customer-first mindset.

You’ll like this role if:

• You enjoy building relationships and becoming a trusted resource for your customers
• You thrive in a fast-paced sales environment where results matter
• You like solving problems and helping customers find the right solution
• You are motivated by hitting goals and improving your performance each month
• You enjoy working independently while still being part of a collaborative team

Why You’ll Love Working Here:

• Medium sized company – not too big, not too small – just enough to get things done and see your impact.
• Did we say benefits? Full medical, dental, vision, 401k, parental leave, paid holidays, paid time off, short & long term  disability insurance, employee assistance program, and more!
• Competitive base salary plus commission opportunities tied to performance.
• Supportive leadership and structured coaching to help you develop your sales skills and grow your career.

Who you’ll work with:

• Reports to the Inside Sales Manager.
• Works closely with Customer Service, Operations, and Product teams.
• Collaborates with territory partners and internal stakeholders to support customer success.

What You’ll Do:

Territory & Account Management

• Manage and grow a portfolio of dental and oral surgery accounts within an assigned territory
• Maintain regular communication with customers through phone, email, and virtual meetings
• Build strong relationships with surgeons, office managers, and purchasing staff
• Ensure customers are supported with product information, pricing guidance, and order support

Sales Growth & Business Development

• Identify opportunities to expand business across pharmaceuticals, infection control, surgical supplies, and regenerative products
• Prospect for new customers and re-engage lost or inactive accounts
• Recommend new products, promotions, and solutions that improve customer operations
• Consistently meet or exceed monthly revenue, activity, and account growth targets within an assigned territory

CRM & Sales Activity Management

• Document customer interactions and account information within CRM systems
• Maintain consistent call activity and customer outreach to drive engagement
• Analyze account performance and identify opportunities for growth
• Participate in team meetings, training sessions, and sales initiatives

What You’ll Bring:

• Bachelor’s degree required.
• 2 years minimum sales experience, progressive tele-sales experience selling products and services in a business-to-business environment or equivalent experience.
• Demonstrated ability to listen to and seek out solutions to customer needs.
• Proven ability at cross-selling and up-selling; demonstrated experience increasing revenue within existing accounts by broadening and deepening solution placement.
• Ability to learn technical product knowledge and confidently discuss solutions with dental professionals.
• Effective organizational and time management skills.
• Strong working knowledge of CRM preferred.
• Good communication skills; both written and verbal.

Technical Skills

• CRM experience preferred (HubSpot or similar platforms)
• Familiarity with ERP or order management systems is a plus
• Microsoft Office proficiency (Excel, Outlook, Teams)
• Ability to learn product knowledge across pharmaceuticals, supplies, and biomaterials

Compensation Range: $24.00 - $26.44/hr Commissions

The pay range reflects the minimum and maximum target for the position at the time of posting. Within the range, the compensation will be determined based on education/training, skill set, experience, and other organizational needs.

Physical Requirements/Working Locations – 

Office/Remote Environment

This position is based in an office environment and is primarily sedentary in nature. It requires regular use of standard office equipment, including computers, phones, photocopiers, scanners, filing cabinets, and fax machines. Some roles may involve wearing a headset and sustained computer use for 8 or more hours per day. Employees may be required to sit, stand, or walk for extended periods, and occasional bending, lifting, or carrying items up to 50 pounds may be necessary.

Young Innovations, Inc. is an Equal Opportunity Employer and E-Verify participating employer.