What are the responsibilities and job description for the Customer Service Represent (seasonal) position at Young's Premium Foods?
Company Description
Young's Premium Foods is a online food and gift business, that specializes in holiday gifts.
Role Description
This is a seasonal, full-time on-site role for a Customer Service Representative (seasonal) at Young's Premium Foods, located in Charlotte, NC. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, handling phone calls, and enhancing customer experience. Day-to-day tasks include addressing customer inquiries, assisting with order entry, and maintaining a positive interaction with customers.
Qualifications
- Customer Support, Customer Service, and Customer Satisfaction skills
- Phone Etiquette and Customer Experience skills
- Excellent communication and interpersonal skills
- Ability to work efficiently in a fast-paced on-site environment
- Previous experience in customer service roles is a plus
- High school diploma or equivalent required